Recruitment & Enrollment Specialist - BecomingONE

Job Details:

Job Location:

Agape
- Central Office
- Memphis, TN 38131, Position Type:
Full Time, Education Level: 4 Year Degree, Job Category:
Nonprofit
- Social Services, The Recruitment and Enrollment Specialist – Becoming One advances Agape’s mission by supporting participant recruitment, screening, enrollment, and follow-up for the Becoming One local evaluation while ensuring a clear, respectful, and participant-centered experience.

As a member of the Performance & Quality Improvement (PQI) team, the Recruitment and Enrollment Specialist partners closely with Becoming One leadership and the independent local evaluator to support participant enrollment, informed consent, accurate data collection, evaluation implementation, and continuous improvement.

The Recruitment and Enrollment Specialist – Becoming One embodies Agape’s core values and applies the Science of Hope framework through respectful engagement, clear communication, reliable follow-through, and a commitment to quality and continuous improvement.

• Identify, engage, screen, and enroll eligible participants in accordance with approved Becoming One and evaluation procedures.
• Support participants through informed consent, evaluation requirements, and follow-up expectations using clear, neutral, and participant-centered communication.
• Ensure accurate and complete collection, entry, and maintenance of recruitment, enrollment, consent, participation, and follow-up data across required systems and tracking tools.
• Monitor enrollment and follow-up activity to support timely implementation and achievement of evaluation participation goals.

• Monitor recruitment, enrollment, consent, follow-up, and data-completion progress and provide regular updates to program and PQI leadership.
• Conduct routine data-quality monitoring and reviews; identify documentation gaps, discrepancies, and incomplete records; and support timely correction and reconciliation of participant and evaluation data.
• Identify workflow, documentation, and data-quality gaps and support timely corrective action and continuous improvement.
• Prepare routine and ad hoc reports or summaries as needed to support evaluation, program, and agency requirements.

• Support Becoming One staff in understanding and consistently implementing recruitment, enrollment, consent, documentation, and evaluation procedures.
• Assist with onboarding, refresher training, procedures, tools, and resources that strengthen consistent program and evaluation practices.
• Help staff use available information and tracking tools to monitor progress and address implementation gaps.

• Partner with Becoming One leadership, PQI, and the independent local evaluator to reinforce consistent workflows and evaluation fidelity.
• Participate in PQI meetings, cross-program learning, data quality monitoring activities, and required trainings.
• Provide on-site support for recruitment, enrollment, workshops, retreats, and other key program or evaluation activities as needed.

• Maintain a flexible schedule to support evening and weekend program activities.
• Will perform all other duties within the general scope of this position, as requested by the direct supervisor or other members of Agape Leadership.

• Mission-Driven:
  Demonstrates passion for Agape’s mission.
• Participant-Centered:
  Engages participants respectfully and communicates information clearly and consistently.
• Detail-Oriented:
  Demonstrates high accuracy and accountability in documentation and data.
• Analytical:
  Uses data to identify trends, gaps, and opportunities.
• Capacity Builder:
  Trains…