Researcher- Flow Cytometry Shared Resource

Location

Memphis, TN

Category

Laboratory Sciences & Support

Department

Flow Cytometry

Shift

Weekday Day

Position Type

Full Time

Scheduled Weekly Hours

40

JR8040

The Flow Cytometry and Cell Sorting Shared Resource (FCCSSR) e Children’s Research Hospital is seeking a motivated, personable, and service-oriented researcher to join our team during a period of growth and organizational transformation. Under the leadership of Dr. Daniel Vocelle, Director of the FCCSSR, our team is rebuilding and strengthening a comprehensive shared resource dedicated to providing exceptional scientific support and customer service to researchers across the institution.

Our facility currently houses 25 instruments, with several major additions planned, including a BD FACSDiscover S8, BD FACSDiscover A8, and a second Thermo Fisher Bigfoot cell sorter. This position offers the opportunity to develop expertise in advanced scientific instrumentation, cell sorting, flow cytometry, experimental troubleshooting, and data analysis while working directly with researchers from a wide range of scientific backgrounds.

Previous flow cytometry experience is not required, as technical training will be provided.

Previous flow cytometry experience is not required. We welcome candidates from a broad range of scientific backgrounds who demonstrate strong interpersonal skills, scientific curiosity, attention to detail, and a willingness to learn. Comprehensive technical training will be provided.

As our team continues to rebuild and strengthen its operations, this position offers an opportunity to develop specialized scientific expertise while helping establish a responsive, reliable, and supportive shared resource that enables the life-saving research conducted e.

• Provide exceptional customer service to researchers, demonstrating patience, empathy, professionalism, and a genuine commitment to helping others succeed.
• Work directly with researchers to understand experimental needs, communicate expectations, and provide responsive assistance throughout their experience with the facility.
• Learn to operate and maintain advanced flow cytometry instruments, perform cell sorting services, and assist with experimental setup, sample preparation, and troubleshooting.
• Support the daily operations of the shared resource, including instrument quality control, maintenance, scheduling coordination, and service documentation.
• Assist in training researchers on instrument operation, experimental best practices, and data analysis as technical proficiency develops.
• Contribute to the continuous improvement of facility services, workflows, training resources, and the overall researcher experience.

• Demonstrated commitment to customer service, including responsiveness, reliability, patience, and the ability to build positive working relationships.
• Strong interpersonal skills and the ability to communicate effectively with individuals from diverse scientific and professional backgrounds.
• Experience in a customer-facing, service-oriented, or collaborative support role, whether in a scientific or non-scientific environment.
• Ability to navigate challenging interactions professionally, manage competing priorities, and approach problems with a constructive, solution-oriented mindset.
• Experience with laboratory research, cell biology, immunology, molecular biology, or related scientific techniques is preferred.
• Previous flow cytometry experience is beneficial but not required.

The FCCSSR provides structured, hands-on training in flow cytometry, cell sorting, instrument troubleshooting, and data analysis. Team members have opportunities to develop…