Grocery Clerk

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions or make suggestions about products.
• Create a welcoming environment for customers by answering questions regarding products sold within the department and store.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We take pride in bringing diverse teams together with a passion for food and people to fulfill our purpose:
To Feed the Human Spirit. We innovate to create amazing experiences for customers, communities, and each other, with food at the heart of it all.

People matter here. We provide the ingredients for your success at work and in life. We support your growth with value, care, and opportunities. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether part-time or seeking a new career, we have a fresh opportunity for you. Apply today to join the Kroger family!

What You’ll Receive From Us

Benefits include:

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay based on eligibility and service.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and career pathways.

For more information, visit our Benefits Page!

• Entry level

• Part-time

• Management and Manufacturing

• Dairy Product Manufacturing