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Retail Floor Lead: Customer Experience & Ops

Job in Memphis, Shelby County, Tennessee, 37501, USA
Listing for: Goodwill Industries of Middle Tennessee, Inc.
Full Time position
Listed on 2026-11-01
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Merchandising, Retail Support, Operations Management
Salary/Wage Range or Industry Benchmark: 19000 - 28000 USD Yearly USD 19000.00 28000.00 YEAR
Job Description & How to Apply Below

Goodwill Industries of Middle Tennessee is seeking a Retail Sales Floor Team Lead in Mt. Juliet, TN. The role focuses on elevating shopper experience with on-floor leadership, cash operations, merchandising, and store readiness.

You will guide front end and sales floor activities, ensuring accurate transactions and friendly service. You will train new team members, maintain brand standards, and support daily operations to meet KPIs and community mission goals.

For the Retail Floor Lead:
Customer Experience & Ops position at Goodwill Industries of Middle Tennessee, Inc., we are reviewing applications now.

The position is based in TN, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 19.000 - 28.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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