Aftermarket Account Manager

Aftermarket Account Manager / Service Salesperson

Operating Company:
Etairos HVAC

Job Location:

Memphis, TN FLSA Status:
Exempt Salary Range: $65,000 - $75,000 annually plus uncapped commission

Etairos HVAC is a member of the AIR Control Concepts family. Etairos HVAC is a commercial HVAC manufacturer's representative serving the Mid South. The company specializes in the sales, service, and integration of HVAC equipment, components, and aftermarket parts for commercial, institutional, and light industrial applications. Etairos supports contractors, engineers, building owners, and facility teams throughout the HVAC equipment lifecycle, from design and equipment selection through installation, startup, service, and preventative maintenance.

We are seeking a motivated and relationship driven Aftermarket Account Manager / Service Salesperson to grow Etairos' commercial HVAC service business within an assigned territory. This position is responsible for developing new customer relationships while identifying additional opportunities within existing accounts. The Account Manager will work directly with building owners, facility contacts, contractors, and other decision makers to understand their HVAC needs and provide service focused solutions.

The role will sell preventative maintenance agreements, HVAC service, turnkey projects, replacement equipment, and parts. This person will manage the full sales process, including prospecting, qualifying opportunities, conducting site visits, developing proposals, presenting solutions, and closing business. The Account Manager will also work closely with Etairos' service, operations, and technical teams to ensure customer needs are properly understood and proposed solutions can be successfully delivered.

Essential Duties and Responsibilities:

• Develop new commercial HVAC service customers within the assigned territory.
• Build and maintain strong relationships with building owners, facility managers, contractors, and other customer decision makers.
• Identify opportunities for preventative maintenance agreements, HVAC service, equipment replacement, parts, and turnkey projects.
• Prospect for new business while also developing opportunities from existing Etairos customers and current projects.
• Follow up on warm leads and identify additional service opportunities within established customer relationships.
• Conduct customer site visits to understand HVAC equipment, service needs, and potential opportunities.
• Qualify sales opportunities and gather the information needed to develop accurate proposals.
• Prepare and present proposals using established company pricing, processes, and approval requirements.
• Manage opportunities throughout the full sales cycle from initial conversation through signed agreement.
• Coordinate with service, operations, and technical teams before making customer commitments.
• Maintain accurate customer, activity, and opportunity information within the CRM.
• Manage the assigned territory and prioritize opportunities that support revenue growth.
• Develop long term customer relationships that lead to repeat service, maintenance, and project opportunities.

Experience and Requirements:
Required Qualifications

• Commercial HVAC industry experience.
• Previous outside sales, account management, service sales, or business development experience.
• Strong ability to develop customer relationships and generate new business.
• Comfortable prospecting, meeting customers in the field, and developing opportunities independently.
• Ability to understand customer needs and communicate HVAC service solutions effectively.
• Strong communication, organization, and follow up skills.
• Ability to manage multiple opportunities throughout different stages of the sales process.
• Comfortable working…