B2B Sales Account manager

A growing manufacturing organization is hiring a B2B National Accounts Account Manager for a newly created direct hire role in Memphis, TN. This position supports national account relationships by helping individual dealer locations understand available programs, products, corporate pricing, and ordering options. This is a strong opportunity for someone who enjoys B2B account management, customer service, relationship building, and proactive dealer outreach without the pressure of a high-volume cold calling environment.

The role is ideal for a professional who can create awareness, build trust, answer questions, and help convert existing national account opportunities into active purchasing relationships. The position offers a collaborative, in-office environment with direct visibility to leadership involved in national accounts, sales, pricing, and dealer relationships. This is a great fit for someone who values supportive teamwork, clear business goals, and the opportunity to help shape a new role with long-term impact.

• Contact dealer locations associated with assigned national accounts to introduce the company program, products, services, corporate pricing, and purchasing options.
• Build relationships with dealer contacts and serve as a reliable resource for questions related to products, pricing, orders, programs, and services.
• Conduct proactive outreach through phone, email, e-commerce initiatives, direct mail, and other communication channels.
• Follow up with interested dealers who have not yet begun purchasing and help move them toward active transactions.
• Assist with order requests, order entry, account data entry, and related transactional support.
• Maintain ongoing communication with active accounts to increase participation and purchasing activity across the dealer network.

• Compensation: $26 to $27 per hour.
• Employment Type:
  
  Direct Hire.
• Schedule:
  
  Monday through Friday, 8:00 AM to 5:00 PM.
• Work Environment: 100% in-office.
• Location:
  
  Memphis, TN.
• Travel:
  Occasional travel may be required.
• Target Hire Timeline:
  Ideally within the next 30 days.

• Manage B2B national account dealer outreach and relationship development.
• Educate dealer locations on available products, programs, pricing, and ordering processes.
• Support transactional sales activity, order management, and account follow-up.
• Help increase dealer engagement and purchasing activity within an established national account network.
• 3 to 5 years of experience in B2B account management, sales support, customer service, inside sales, dealer support, or a related role.
• Strong communication skills with the ability to explain programs, pricing, products, and ordering options clearly and professionally.
• Comfortable making proactive outbound calls and follow-ups without using a high-pressure sales approach.
• Strong customer service mindset with the ability to build trust and maintain positive business relationships.
• Organized and detail-oriented, with the ability to manage account information, order details, follow-ups, and data entry accurately.
• Ability to work effectively in a 100% in-office, team-oriented environment.
• Professional, dependable, and motivated to help grow participation within existing business relationships.

• Experience supporting dealer networks, distributors, national accounts, retail partners, or multi-location business accounts.
• Experience in manufacturing, building products, window coverings, home improvement, wholesale distribution, or a related industry.
• Familiarity with order entry, e-commerce support, CRM systems, ERP systems, or account management tools.
• Prior experience balancing customer service, sales support, and…