Senior Communications Program Specialist, Global Pediatric Medicine

The Sr Communications Programs Specialist is responsible for developing and implementing effective communication strategies to enhance organizational visibility, promote brand awareness, and facilitate internal and external engagement. This position involves planning, executing, and managing various communication programs to convey key messages, build relationships, and support overall organizational objectives e.

The Department of Global Pediatric Medicine (GPM) is a growing department looking for professionals who are eager to help implement the St. Jude Global (SJG) mission by training the clinical workforce, developing and strengthening health systems and patient-centered initiatives, and advancing knowledge to sustain continuous improvement through research.

• Develop and execute communication needs and plans for stakeholder teams and leadership.
• Develop comprehensive communication strategies for major departmental and organizational initiatives.
• Leverage a creative and compelling array of communications including presentations, email, newsletters, announcements, information sheets, application brochures, articles and videos.
• Recommend methods of communication to ensure all relevant information is appropriately conveyed to identified populations.
• Serve as a communication expert for the key stakeholder departments and other areas of the institution, offering guidance on style, branding, visual layout, wording and methods of communication.
• Work with external vendors to support projects and monitor progress to ensure the institution’s needs are supported.
• Evaluate new media to produce innovative, effective internal campaigns.
• Keep track of the project activities and ensure alignment with the quality guidelines project timelines and objectives.
• Provide guidance, assistance, and mentoring support to less experienced colleagues on routine processes and procedures.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.
• Consistently meet job expectations, adhere to policies, and deliver quality work while applying St. Jude values and principles.
• Managers evaluate employee performance throughout the year—specifically through the spring and fall Check In milestones and the Annual Performance Review.
• All employees are encouraged to actively participate in these performance management processes.

• Effectively relays understanding of diverse perspectives.
• Can handle communication upwards and downwards as needed.
• Presents information in a clear, well thought out way and tailored to the audience.
• Exhibits basic consultative skills in asking questions and understanding needs of stakeholder; adapts company policies to consider different stakeholder interests.
• Establishes rapport and trust with key stakeholders by listening, understanding, and calibrating expectations.
• Provides operational/coordination support to stakeholders; assists in dealing with current and potential issues.
• Shows support for the new direction even when the details have not been finalized.
• Uses a data-driven approach to spot early indications of underperformance and takes corrective actions.
• Celebrates successes.
• Works with partners in their function to find the best solutions that align with functional priorities.
• Works effectively to find solutions.
• Ability to look at data more critically and draw meaningful conclusions.
• Conducts root-cause analysis as needed.
• Quickly rebounds from setbacks, including creating viable plans to move forward.
• Helps others understand the need for change and adapt to it.
• Ability to strategically plan, execute, and evaluate multifaceted communication campaigns.
• Drives results to meets campaign objectives by leveraging internal and external resources to solve for unforeseen setbacks.
• Leverages knowledge of project management tools and methodologies to manage tactical programs, communicate with critical cross functional teams, manage resources & conflicts and drive accountability.
• Defines scope and milestones clearly with a clear understanding of institutional priorities, overall program objectives and forecasting future requirements.
• Has working knowledge of project management and planning tools.
• Is able to effectively sequence and prioritize tasks within projects and create project reports with limited guidance.
• Understands and tracks dependencies, risks, and schedules and escalates in case of issues.
• Has a basic understanding of…