CMG- Materials Inside Sales Rep

Lehman-Roberts, a Granite Company, has been a part of the fabric of Memphis for more than 85 years. We are dedicated to the manufacturing and placement of quality hot mix asphalt along with surface mining of aggregates from our sister company Memphis Stone & Gravel. Anchoring our company's efforts are the core values of stewardship, humility, continuous improvement, and relationships. With manufacturing facilities located throughout West Tennessee and North Mississippi, we specialize in asphalt production and construction projects ranging from commercial projects to miles of interstate highway paving throughout the Mid-South.

This position is responsible for the inside sales of construction materials including finding, winning and maintaining customers as well as assisting the sales team to ensure increased customer satisfaction and sales goals are met.

• Research and track prospective customers, key clients, projects and opportunities to ensure increased sales.
• Coordinate sales based on plant availability, current production and product balance including quoting and coordinating delivery of materials to ensure efficient and cost effective use of resources.
• Provide support to Outside Materials sales representatives by supplying leads, answering overflow calls, generating and sending quotes and setting up orders.
• Provide excellent customer service including answering calls, furnishing pricing, quotes, and submittals to ensure customer satisfaction.
• Maintain, enter and manage quotes and orders, mix designs, products and plants and set up jobs in system to ensure accuracy.
• Assist with the development and execution of business development action plans, strategic marketing plans, and department and individual sales objectives to ensure plants sales goals are met.
• Prepare and review sales reports and coordinate budgets and forecasts throughout the region to ensure monthly and annual goals are developed and tracked.
• Coordinate with Shared Services on all billing and credit related items to ensure accuracy of orders and minimize credits and re-bills.
• Coordinate and develop communication with customers including direct mailings, organizing events, and promotions to ensure marketing goals are met and increased customer awareness.
• Coordinate asphalt bid schedule including documenting pricing and creating all orders to ensure accuracy.
• Maintain and track the AC and aggregate backlog including updating it by plant multiple times per month.

• Bachelor’s Degree in Marketing, Business, or related field preferred. Equivalent experience considered.

• 0-3 years of inside or outside sales experience
• Previous exposure to construction materials (asphalt, aggregates, etc.) preferred.
• Previous experience with a Customer Relationship Management (CRM) system preferred.

• Ability to multi-task and handle high volume workload
• Proficiency with computers and MS Office products (Word, Excel, PowerPoint, etc.)
• Professional phone and customer service skills
• Knowledge of materials and construction sales practices
• Ability to work on a team
• Strong written and oral communication skills to effectively disseminate information
• Ability to generate leads and close deals
• Strong public speaking and presentation skills

• Ability and willingness to abide by Granite’s Code of Conduct on a daily basis
• Valid driver’s license and ability to drive
• Comply, understand, and support corporate safety initiatives to ensure a safe work environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential…