Sales Rep Existing Installations

Location:
Memphis,TN,United States
Job

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible,inclusive, and sustainable for all. By joining us, you don’t just become part of our success story;

you help shape the future and continue ourrich legacy that started back in 1874.

Join us as a

As a Sales Representative at Schindler, you will assist the Existing Installation team cultivate relationships with customers to drive sales for elevator and escalator services, including maintenance, repairs, and upgrades. You will ensure high levels of customer satisfaction utilizing strong organizational and customer relationship management skills.

Sales & Opportunity Identification:
Aid the Existing Installation Sales Account Managers in pursuing repair sales, new maintenance contracts, and in tracking the current sales portfolio to anticipate contract retention opportunities. Prepare and present repair, renewal and recovery presentations and proposals to meet or exceed sales and profitability objectives. Understand and utilize the complete range of Schindler products, procedures and service offerings to ensure the Company meets all client requirements.

Customer Account Management:
Act as a liaison between the customer and Schindler to build strong, long-term relationships and leverage industry knowledge to achieve sales targets. Work with property managers and building owners to ensure that Schindler products and maintenance agreements meet both customer expectations and Company requirements for quality, performance reliability and passenger safety. Evaluate any customer inquiries or complaints and recommend corrective action to management and/or Sales Account Manager.

Assist with accounts receivable for client portfolios, ensuring timely and accurate payments.
Collaboration, Documentation & Compliance:
Collaborate with Existing Installations Sales Account Managers and Superintendents to prepare maintenance and repair estimates, communicate proposals and schedule service orders. Maintain accurate customer records and files in accordance with company procedures. Ensure compliance with established policies and procedures.

• Bachelor’s degree required, 0-2 years work experience, recent college undergraduates encouraged to apply

• Customer Account Management (5-10 years): proficient in building and managing client relationships, ability to handle challenging inquiries, while ensuring satisfactory resolution with a focus on revenue generation.
• Negotiation & Strategy (5-10 years): experienced in the ability to negotiate contract terms and develop sales strategies that align with the customers’ needs and Schindler values and are compliant with all regulations. Effectively, addresses and overcomes objections from clients in negotiations
• Sales & Closing Skills (5-10 years): proficient in closing deals and securing agreements when finalizing contracts. Ability to independently identify and pursue sales opportunities, qualifying customers’ needs and introducing new services and technology.
• Effective communication skills are required when communicating with customers and internal stakeholders to ensure customer satisfaction and the achievement of sales objectives.
• Leadership (5-10 years): ability to provide guidance and expert support to more junior sales account managers and representatives. Proven track of collaborating with…