Client Manager - Mid-South Memphis Area

At DGR Systems, we’re about connecting companies to the right solutions and enabling them to gain the most value from their investments. We go to great lengths to hire great people because, at our core, our clients deserve to have each person working on their project bring qualified expertise, a can-do attitude, and experience-based strategic insights to the table. They need to trust their IT consulting firm as a partner who is there to help accelerate their success and not pass them off to a junior team after the contract has been signed.

Want to join us?

DGR Systems designs, builds, and delivers technology for organizations that depend on it working. We are an IT solutions provider and systems integrator headquartered in Tampa, and we are growing.

You will grow an existing base of clients across the Mid-South, and you will open new ones in and around Memphis, TN.

You will own the full cycle: finding the opportunity, shaping the solution with our technical teams, closing it, and making sure what was sold is what gets delivered. You will be based in or near Memphis, your focus is the Mid-South region, and your earning potential is uncapped.

You will report to our Mid-South Area Director, as part of the DGR sales team, and work closely with Inside Sales, Order Management, Solutions Consulting and Project Management teams to deliver on commitments.

DGR is headquartered in Tampa. In the Mid-South, you and our Mid-South Area Director, who is based in the region, are DGR’s local presence. For your clients, you will be the first call, the familiar face, and the person who makes sure the rest of the company shows up when it is needed.

The territory may cover several metro areas across multiple states, separated by hundreds of miles of highway. Each market has its own business community, its own mix of industries, and its own way of doing business. Relationships here are personal and built over time, often through referrals and local networks as much as outreach.

That is the skill we hire for: being known and trusted across the region, managing your own time and travel across a wide territory, and bringing in DGR’s teams, remote or on-site, so clients realize the full company is behind you.

This role covers both sides of the book: some (but limited) clients we already serve and many we don’t serve yet. Both relationship types carry equal weight.

• Maintain and grow an existing base of clients across the Mid-South, with account plans built around each client’s priorities, refresh cycles, and renewal dates
• Stay close enough to IT leaders and the executives they report to that you hear about a need before it becomes a project
• Respond to client requirements accurately and within committed service levels
• Follow every order through to delivery, so the client’s next call is about the next project rather than an issue with the last one

• Prospect and open net new logos in your assigned territory
• Execute campaigns that engage prospective clients and clearly articulate the value of DGR’s solutions
• Respond to, qualify, and work incoming leads
• Research current and prospective clients to identify opportunities and understand how they operate and how they buy

• Build a coverage plan that gives every market in the territory regular, in-person attention, with Memphis or surrounding area as your home base
• Build a local network in each market through business associations, OEM and distribution field teams, and industry events
• Coordinate on-site visits from our Solutions Consulting and Project Management…