Security Officer

Job Description

Responsible for ensuring the safety and security of an organization's premises, employees, and visitors. This role involves monitoring security systems, conducting regular patrols, responding to incidents, and enforcing security policies and procedures. Will be the first line of defense against unauthorized access, theft, and other security threats, maintaining a visible presence to deter potential risks. This position requires strong observational skills, quick decision‑making abilities, and the ability to respond effectively to emergencies and security breaches.

• Assist in responding to inquiries and resolving issues or complaints (e.g., issuance of personnel badges and hangtags).
• Support team in providing excellent customer service;
  May provide patrol duties, as needed.
• Assist in maintaining daily reports with relevant information (e.g., observations, surveillance, signatures).
• Issue all personnel badges and parking hangtags for all hospital employees and guests using the security Access Control System. Assist employees with creating or resetting  Personal PIN, Fingerprinting for Biometric Enrollment, and adding Biometric Access to employee's profile within the Access Control System.
• Assist with termination of employees in accordance with company policy.
• Perform other duties as assigned to meet goals and objectives of the department and institution.
• Maintain regular and predictable attendance.

• High school diploma/GED required

• 6 months of security‑related experience (e.g., security program, police organization, military branch, conflict counselling) required.
• Some experience in data entry and working in emergency situations and fast pace stressful environment, standing for long hours and lifting weights, preferred.
• Working knowledge of computer systems, including Microsoft Office (Word/ Excel etc.), preferred.

• A valid driver's license from the employee's state of residence and be insurable by St. Jude's insurance carrier may be required. Must attain Licensed Security Guard/Officer certification for the State of Tennessee within 60 days of employment.

• Is open to any type of change or new idea presented.
• Shows eagerness to learn from different avenues.
• Addresses needs/ problems in a logical manner, using defined approaches.
• Manages own time well to plan work and meet daily task needs.
• Executes routine tasks under guidance and/ or supervision.
• Shows attention to detail, produces quality work on time.
• Has clear, concise communication in both verbal and written communication.
• Listens to requests, confirms understanding of routine needs, and provides accurate answers.
• Shares information within team as directed.
• Exhibits basic understanding of security policies, procedures and applicable laws (e.g., Crime- felony, misdemeanor, federal and state laws).
• Carries out standard activities related to security management, under supervision.
• Undergoes and clears necessary background checks and driving skills.

• Successfully complete a physical/health screening examination by Occupational Health, which includes a drug screening; successfully meet and maintain Campus Safety and Security physical requirements.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Physical demands are in excess of those for sedentary work and officers must be able to remain on feet for extended periods of time, as well as stoop, kneel, crouch, lift, carry, push, pull, climb, balance, walk, and run.
• Run moderate distances and/or go up and /or down flights of steps; read, interpret, and understand St. Jude Children's policies and procedures.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
• Must maintain the ability to move about the workspace to access work surface and shelves, cabinets, drawers, and…