Integrated Automation Technician II

SICK is one of the world’s leading solutions providers for sensor-based applications in the industrial sector. Founded in 1946 by Dr.

-Ing. e. h. Erwin Sick and headquartered in Waldkirch im Breisgau near Freiburg, the company is a technology and market leader with 63 subsidiaries and affiliates as well as numerous agencies around the globe. SICK has more than 10,000employees worldwide and generated a group revenue of EUR 1.8billion in the 2025 fiscal year.

Job Description Integrated Automation Technician II

This role will be traveling 80-90% of the time and working up to 10 weekends a year. This is a remote role, ideally looking for candidates near a major airport.

This position has primary responsibility to support the various SICK Services and Products throughout North America.

• Provide amazing customer service by effectively managing customer expectations.
  Support the various Services Organization programs.
• Build support structures and populate with SICK equipment. Requires the use of hand tools and basic construction knowledge.
• Make electrical connections of SICK equipment.
• Configure SICK products utilizing laptop and configuration software.
• Provide onsite commissioning of installed equipment following established criteria.
• Perform onsite start up support, monitor installed equipment for proper operation, and make adjustments as needed.
• Must be able to properly troubleshoot, diagnose, and replace SICK equipment.
• Create equipment configuration files and make changes with limited guidance.
• Act as a site lead for small – midsized projects being responsible for the entire project to completion, including determining onsite schedule, assigning resources, reporting onsite issues to SICK management, and providing daily status reports.
• Provide outstanding technical support during normal business hours when working from office or home location.
• Provide accurate and timely service reports, timecards, and travel expenses.
• Attend required training sessions as assigned.
• Carry out other duties and responsibilities as may be assigned or required.
• Installation team member on SICK key accounts such as UPS, Fed Ex, Retail, and Airport projects.
• Install, static test, and commission a minimum of two Lector camera flex depth of field and auto focus scanners.
• Install, static test, and commission a minimum of two CDM module Lector based master/slave scanner systems.
• Install, static test, and commission a minimum of two single ICR camera-based scanner systems.
• Install, static test, and commission a minimum of two OPS non-tracking systems with four or less devices.
• Install, static test, and commission a minimum of two OPS tracking systems with four or less devices.
• Install, align, calibrate, and commission a minimum of two stand-alone dimensioning systems; may also be incorporated within an OPS or camera-based system.
• Site lead on at least two small to medium sized projects.
• Provide on-the-job training and successfully mentor level 1 technicians.
• Working knowledge and configuration of MSC
  800 and SIM
  2000 controllers, including troubleshooting and installation.
• Technical learning: advanced working knowledge of SOPAS and CLV Setup engineering software; demonstrate ability to write multi barcode prioritized evaluation conditions and output format expressions; complete assigned core positional tasks and obtain site lead qualification book endorsements.
• Maintain OSHA 10 minimum or OSHA 30 certification.
• Ability to work in a team environment with senior technicians.

• Experience
  : 2–5 years of prior field service experience within the logistics automation, factory automation, or similar industry preferred.
• Education
  :
  Two-year college degree, technical school, or equivalent work…