Family Connector

Job Details:

Job Location:

Families In Transition
- Memphis, TN, Position Type:
Full Time, Education Level: Graduate Degree, Salary Range:
Undisclosed, Job Category:
Nonprofit
- Social Services, Starting Salary Range: $42,500 - $46,500

Agape has current openings for a Family Connector.

The Family Connector advances Agape's mission through a hope-centered, two-generation (2

Gen) approach that promotes family stability, well-being, and human flourishing. Working within schools, neighborhoods, and communities, the Family Connector builds authentic relationships with children, youth, caregivers, and families while providing individualized support, resource navigation, advocacy, and coordinated interventions designed to reduce barriers and strengthen opportunities for long-term success.

Through Agape's place-based strategy and Power lines Community Network (PCN), the Family Connector partners with families to identify strengths, cultivate hope, and create pathways toward economic mobility, educational achievement, healthy relationships, and overall well-being. This role empowers families to build agency, develop actionable goals, and access resources that support sustainable growth and flourishing across generations.

Operating within a trauma-informed, resilience-building, and strengths-based framework, the Family Connector collaborates with families, schools, community partners, and internal teams to ensure high-quality service delivery, accurate documentation, meaningful outcomes, and continuous quality improvement.

This role is primarily community-based and may require a flexible schedule, including evenings and weekends.

• Build trusting, strengths-based relationships with children, youth, caregivers, and families through consistent engagement and meaningful support.
• Conduct individualized and family-centered assessments that identify strengths, aspirations, challenges, and opportunities.
• Develop and monitor individualized service plans aligned with family voice, choice, goals, and priorities.
• Provide ongoing support, coaching, encouragement, and advocacy to help families achieve desired outcomes.
• Maintain regular contact with families according to program standards, including home, school, office, and community-based visits.
• Respond appropriately to family crises and emerging needs through intervention, resource coordination, and referrals.

• Connect families to educational, workforce development, mental health, healthcare, housing, parenting, substance abuse, financial capability, and other supportive services.
• Coordinate and monitor services to ensure timely access and continuity of care.
• Support families in overcoming barriers that impact stability, self-sufficiency, and well-being.
• Facilitate activities, workshops, and events that strengthen family engagement and promote goal attainment.
• Collaborate with community agencies and partners to maximize available resources and opportunities for participating families.

• Apply hope-centered principles that strengthen agency, pathways, and willpower among children, youth, and families.
• Foster environments where families can envision positive futures and identify actionable steps toward their goals.
• Support participants in recognizing and building upon their strengths, resilience, and existing assets.
• Promote human flourishing through relationship-centered engagement that advances belonging, purpose, well-being, connection, and opportunity.
• Utilize trauma-informed and resilience-building practices that support healing, growth, and empowerment.
• Encourage family-driven decision-making and active participation in service planning and goal achievement.

• Build and maintain collaborative relationships with schools, community organizations, faith-based partners, healthcare providers, and other stakeholders.
• Work in partnership with Agape departments and Power lines Community Network partners to ensure coordinated support for families.
• Represent Agape professionally at meetings, trainings, community events, and collaborative initiatives.
• Serve as an advocate for children, families, and the communities Agape serves.
• Promote awareness of available resources and opportunities that support family success and community well-being.

• Maintain accurate, timely, and compliant case documentation within Agape's…