TeamWorks Coordinator - Senior Adult Workforce

As a poverty-reduction initiative, Agape, through its place-based strategy, Power lines Community Network (PCN), implements a hope-centered, two-generation (2

Gen) approach that promotes participant stability, well-being, economic mobility, and human flourishing. The SCSEP Supervisor will support workforce programs essential to the staff, clients, and stakeholders of the Power lines Community Network.

The role is responsible for ensuring that the Senior Community Service Employment Program (SCSEP) is implemented with fidelity and that data is collected consistently and correctly based on program design, grant requirements, the Older Americans Act, applicable U.S. Department of Labor guidance, and Agape standards. SCSEP provides subsidized, part-time community service training for eligible unemployed, low-income adults age 55 and older and is designed to help participants build skills, foster self-sufficiency, and transition to unsubsidized employment.

The SCSEP Supervisor will provide day-to-day leadership for participant services, eligibility and enrollment processes, assessments, Individual Employment Plans (IEPs), community service assignments, host agency relationships, training, supportive workforce services, job development, placement, retention, and performance outcomes.

The SCSEP Supervisor will be responsible for caseload reports and dashboard data outcomes, data entry, case management documentation, participant payroll/timekeeping oversight, host agency monitoring, applicant tracking, annual performance, staff supervision, and system management duties. Works in collaboration with partner agencies, community-based organizations, employers, public agencies, nonprofit host agencies, American Job Center partners, and surrounding communities to provide holistic wraparound services using the 2-Gen focus based largely on Aspen Institute’s work:
Early Childhood Education, Post-secondary Education and Workforce, Economic Supports, Health and Well-Being, and Social Capital.

The SCSEP Supervisor should demonstrate an ability to work with a wide range of people, knowledge of employment and social services delivery systems, knowledge of resources available to older adults and job seekers, excellent communication skills (both verbal and written), proven ability as a problem solver and self-starter, excellent computer skills, as well as demonstrated user orientation, organizational, and time management skills.

The SCSEP Supervisor should model hope-centered, strengths-based, trauma-informed, and resilience-building practices and ensure program quality, transparency, participant-centered service delivery, and accurate reporting.

The SCSEP Supervisor will ensure that the team responsibly facilitates efforts to address the economic mobility needs of participants served, appropriately addressing employment, educational/training, transportation, health and wellness, digital literacy, financial stability, and other barriers that may impact successful participation and transition to unsubsidized employment.

Responsibilities and Duties:

1. Assist in the design, execution, coordination, and continuous improvement of SCSEP workforce services.
2. Supervise, train, coach, and support SCSEP staff to ensure consistent implementation of program requirements, Agape practices, and participant-centered service delivery.
3. Oversee participant recruitment, eligibility determination, enrollment, priority-of-service practices, recertification, and required documentation in accordance with SCSEP requirements and grant standards.
4. Ensure participants receive comprehensive assessments and that assessment information is used to develop and update Individual Employment Plans (IEPs) and identify appropriate training and community service assignments.
5. Oversee the development, approval, monitoring, and rotation of Community Service Assignments (CSAs) with eligible public agencies and nonprofit host agencies, ensuring assignments support the skills and employment goals identified in each participant’s IEP.
6. Develop and maintain productive relationships with host agencies; conduct orientation, technical assistance, site monitoring, and follow-up to ensure safe, meaningful, skill-building assignments and compliance with program expectations.
7. Monitor participant training hours, timesheets, payroll-related documentation, attendance, and assignment activity to ensure accuracy, timeliness, and compliance with grant requirements.
8. Coordinate participant…