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Lead STARS Connector

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Agape-Child-and-Family-Services-In
Full Time position
Listed on 2026-11-06
Job specializations:
  • Social Work
    Human Services/ Social Work, Family Advocacy & Support Services, Child Development/Support, Community Support Services
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
As part of Agape’s poverty-reduction and place-based Power lines Community Network (PCN) strategy, the Lead STARS Connector supports students and families through a Two-Generation approach grounded in the Science of Hope and Human Flourishing.

The Lead STARS Connector maintains a caseload of students and provides individualized, trauma-informed supports based on referral reasons, identified strengths and needs, and student and family goals. Using the Science of Hope, the Lead STARS Connector helps students and families identify meaningful goals, strengthen agency, develop pathways to achieve those goals, and navigate barriers to progress. A Human Flourishing lens guides support for the whole person, including educational, physical, emotional, social, relational, spiritual, and economic well-being.

The Lead STARS Connector builds strong relationships with students, families, school personnel, and community partners; coordinates services and referrals; and uses ASSM, Science of Hope, Human Flourishing, attendance, and goal-progress data to inform interventions and monitor outcomes.

The Lead STARS Connector is also responsible for timely and accurate documentation in Case Worthy, ongoing collection of relevant school data, and maintaining data fidelity to support program quality, continuous improvement, transparency, and accurate reporting.

Responsibilities and Duties Leadership, Staff Development & Program Support Assist the STARS Supervisor with day-to-day program coordination, implementation, and continuous improvement.

Serve as a lead resource, mentor, and peer support for STARS Connectors, particularly new team members.

Support onboarding and orientation of new STARS Connectors to program expectations, procedures, assessments, documentation, and school-based practices.

Model high-quality practices in student and family engagement, professionalism, communication, case management, and documentation.

Support implementation of STARS program goals, initiatives, action plans, and the STARS logic model.

Help monitor program calendar, deadlines, deliverables, and data requirements.

Assist with planning and coordinating STARS activities, workshops, family engagement opportunities, and student/family programming.

Provide leadership coverage when the STARS Supervisor is unavailable, within clearly defined responsibilities and authority.

Help identify implementation challenges, professional development needs, and opportunities to strengthen program quality and consistency across schools.

Student & Family Support Conduct and update student/family needs and strengths assessments and use findings, along with family voice and choice, to develop individualized service plans and goals for case-managed students.

Provide Two-Generation, family-driven, strengths-based, trauma-informed services to students and families.

Use Science of Hope and Human Flourishing principles to support meaningful goal setting, strengthen agency, identify pathways toward goals, and promote student and family well-being.

Connect students and families to needed resources, including educational, behavioral and mental health, workforce development, parenting and relational health, housing, violence-prevention, and other community-based services.

Coordinate and monitor services and interventions to support:

Improved attendance and reduced chronic absenteeism

Improved behavior and student engagement

Increased parent/family engagement

Progress toward individualized student and family goals

Response to family crises and barriers to stability

Maintain consistent contact with caseload students and families, including during summer months, while supporting Agape summer programming as assigned.

Data, Documentation & Continuous Improvement Maintain accurate…
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