Lead Family Connector

Lead Family Connector# Lead Family Connector Community Partner Site
- Memphis , TN 38131## Overview Position Type Full Time Education Level4 Year Degree Category Nonprofit
- Social Services## Description $45,000 - $49,000

As a poverty-reduction initiative, Agape, through its place-based strategy, Power lines Community Network (PCN), implements a Two-Generation (2

Gen)/whole family paradigm.

The Lead Family Connector works within an identified community, building and caring for a caseload of families while providing leadership, guidance, coaching, and day-to-day support to assigned Family Connectors and other program staff.

The Lead Family Connector provides meaningful interventions for families that are seeking to take steps toward getting out of poverty. The Lead Family Connector will build relationships with the families on their caseload, including the children and the community in which they serve.

The Lead Family Connector is responsible for assessing family history and needs to design interventions that are both meaningful and appropriate, providing trauma-informed and resilience-building services, and collecting required data.

Family Connectors are responsible for facilitating efforts to address the health and welfare of children and families served, appropriately addressing needs including medical, health, spiritual, emotional, social, employment, educational/training, and other identified needs.

The Lead Family Connector serves as a senior member of the Families in Transition team and assists program leadership with implementation of program standards, staff development, case consultation, quality assurance, caseload management, and day-to-day program operations.

The Lead Family Connector is responsible for monitoring assigned staff to ensure that case management practices, participant engagement, documentation, referrals,
** service coordination, and other program responsibilities are completed in accordance with agency, program, contractual, and grant requirements.**--
- ** KEY RESPONSIBILITES
**** I. CASE MANAGEMENT & FAMILY ENGAGEMENT
** 1. Conduct and update individual/family needs assessments with each family’s participation to develop an individualized service plan, noting needed, desired, and requested services and resources.
2. Use peer-based and holistic approaches to partner with youth and family members by connecting them to needed and desired services and resources, supporting families throughout these interventions, moving toward success, and completing youth/family goals.
3. Provide two-generational/whole family, family-driven, and strength-based services to families who require particular resources and assistance.
4. Focus on specific programmatic obligations, goals, and objectives that align with the families’ voice and choice, including social and economic goals.
5. Facilitate the connection and engagement of two-generational families to needed services, such as educational, mental health, substance abuse, workforce development, parenting/relational health, homelessness, exposure to violence services, and other services provided through community agencies and resources.
6. Maintain an active caseload of up to 20–25 clients/families, or the caseload level established by the program based on the Lead Family Connector’s assigned leadership and supervisory responsibilities.
7. Balance direct service responsibilities with staff leadership, case consultation, administrative responsibilities, and monitoring of assigned staff.
8. Make face-to-face contact with youth and families within 48 hours of receiving a referral, 24 hours if the situation is defined as a crisis, and minimally twice monthly thereafter.
9. Arrange, coordinate, and monitor services related to meeting the needs of…