Technical Business Analyst
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-10-10
Listing for:
Intone Inc
Full Time
position Listed on 2026-10-10
Job specializations:
-
Software Development
Job Description & How to Apply Below
We are seeking a Technical Business Analyst for a 12+ month contract role based in Memphis, Tennessee. In this position, you will analyze software development workflows, engineering metrics, and developer productivity to provide actionable insights that drive organizational improvements.
Responsibilities- Analyze data from multiple sources to create dashboards and visualizations that communicate meaningful insights to both technical and non-technical stakeholders
- Evaluate and recommend improvements to software delivery performance and developer productivity
- Configure, assess, and optimize engineering analytics platforms and internal developer platforms
- Measure developer productivity using telemetry data and qualitative feedback
- Collaborate across functional teams to identify process gaps and define improvements in an evolving organizational area
- Communicate technical challenges, findings, and recommendations clearly to audiences with varying levels of technical expertise
- Required
- 5+ years of experience in roles relevant to technical business analysis, software development, or engineering operations
- Strong understanding of software development, the developer journey, and software delivery performance metrics
- Demonstrated ability to analyze data from multiple sources and create dashboards that communicate insights
- Experience with engineering analytics platforms such as LinearB, Jellyfish, Haystack, or comparable tools
- Experience with internal developer platforms such as Backstage or comparable platforms
- Familiarity with developer tooling ecosystems, including integrated development environments, Git and source control workflows, and CI/CD pipelines
- Ability to measure and improve developer productivity using telemetry and feedback mechanisms
- Strong product thinking and understanding of developer needs and workflows
- Excellent communication, interpersonal, and cross-functional collaboration skills
- Comfort defining and improving processes in an evolving area of the organization
- Preferred
- Experience configuring and analyzing SaaS platforms
- Experience with comparable CI/CD, source control, and analytics tools (prior experience with every named product is not required; emphasis is on understanding developer workflows, interpreting engineering metrics, and communicating useful recommendations)
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