Senior Customs Trade Specialist
Listed on 2026-01-12
-
Transportation
Dispatcher -
Government
Senior Customs Trade Specialist
Fed Ex Logistics
Location:
Memphis, TN
Employment type:
Full-time
Seniority level:
Entry level
- Coordinate documentation required by US Customs/Government Agencies for entry of complex and high‑risk shipments.
- Provide impeccable customer service.
- Engage with customers regarding commodities requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and proper duty preference application.
- Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
- Data entry and processing of various import‑related documentation for submission to US Customs and all PGA's (participating Government Agencies).
- Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements.
- Adhere to all international importing and exporting regulations.
- Work closely with other internal staff, departments, other Fed Ex OpCo's, customers and government agencies to deliver a high level of service to customers.
- Process agency brokerage shipments.
- Handle remote filings.
- Perform entry reconciliations as needed.
- Ensure all government and organizational policies are followed.
- Follow up on Customs matters and resolve problems.
- Perform entry reviews as needed.
- Perform other duties as assigned.
- Paid Training Provided.
- Associate degree or equivalent preferred.
- One (1) year brokerage experience required.
- One (1) year experience with customer contact required.
- Data entry/keyboard experience required.
- CCS and/or Brokers license preferred.
- Required:
MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner). - Excellent communication skills, verbal and written.
- Organizational and inter‑personal skills.
- Problem‑solving skills.
- Handle high volume of work.
- Handle time‑sensitive work.
- Ability to work independently with minimum supervision.
- Ability to use multiple systems and reference material.
- Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
- Knowledge of customs regulations and harmonized tariff schedules required.
- Preferred shift:
Tuesday – Saturday;
Tuesday & Saturday 7:00 AM – 4:00 PM;
Wednesday – Friday 8:00 AM – 5:00 PM.
Location:
This is an onsite role located in Memphis, Tennessee.
Salary: $60,000.00 – $70,000.00 per year.
Fed Ex Logistics is an Equal Opportunity Employer including, Vets/Disability. Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No.
160840.
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