Clearance Administrator - Associate

We have an exciting opportunity for you to join our Customs Clearance team as a Clearance Administrator.

Fed Ex is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day‑to‑day work is invaluable in delivering outstanding experience to our customers. And we aren't delivering just when times are good, we support the world with disaster relief when times are tough.

With 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let’s write our next chapter together.

• Updating package tracking files with relevant information
• Contacting our customers and government agencies to collect and provide information, related to shipments’ customs clearance
• Confirming pricing and making allocation of charges and refunds
• Entering shipment information into the systems
• Preparing and validating customs data and paperwork to ensure compliance with regulatory and internal standards
• Helping to resolve clearance related questions and issues
• Working together with other teams at Fed Ex to make every customer experience outstanding

• Administrative experience in a busy office environment
• Experience or working knowledge of key clearance‑related principles, processes and regulatory requirements
• Customer‑focused
• Excellent communication skills
• Attention to detail and the ability to make sound numerical decisions within tight time deadlines
• Good analytical and problem‑solving skills
• Good Microsoft Office and PC skills

• Attractive compensation package
• Training to get you started and on‑the‑job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (
  applicable for Fed Ex positions with a permanent contract
  )
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced‑rate shipping
• Great career opportunities
• Fed Ex is one of the worlds most admired companies and trusted brands year after year

Dutch (Required), English (Required), French (Europe) (Required)

Fed Ex was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path – we’re ready to invest in your development. Join Fed Ex.