Warehouse Operations Coordinator; TN

Job type:
Full-time, on-site.

Location:

Memphis, TN

Reports to:

3PL Network & Performance Manager
Salary range: $50K – $70K

Job Summary

The On-site Warehouse Operations Coordinator provides day-to-day execution visibility for assigned third-party warehouse sites through Memphis-based on-site coverage and remote support of other locations. The role monitors warehouse activity, verifies shipment and receiving readiness, records physical inventory observations, and follows up on exceptions under established procedures. The 3PL Network & Performance Manager owns warehouse partner performance governance; 3PL personnel execute warehouse activities, and designated Wintec functions retain inventory-control and operating decisions.

Role Objective

Provide timely and accurate visibility into warehouse execution, verify required evidence, identify risks early, and escal­ate unresolved issues so that the designated owners can protect shipment readiness, inventory integrity, and customer service.

Position Level: Coordinator (Individual Contributor) | Travel:
Limited, less than 10%.

Key Responsibilities

1. Warehouse Execution Visibility & Handoffs

• Confirm that assigned 3PL sites have current inbound/outbound schedules, shipment priorities, operating instructions, and required documentation; report gaps to the appropriate owner.
• Monitor receiving, put‑away, picking, packing, staging, and dispatch status through on‑site checks and remote communications; communicate readiness and constraints to Wintec Logistics and Program Management.
• Support execution of established priorities without directing 3PL labor or independently changing customer commitments.

2. Physical Inventory Checks & Discrepancy Reporting

• Verify selected physical counts, stock locations, product condition, labels, and lot/serial details where relevant during assigned site visits or evidence reviews.
• Document shortages, damages, misplacements, and count variances with supporting facts, and report findings to the designated Wintec inventory‑control owner.
• Support cycle‑count follow‑up and factual investigation; do not perform inventory reconciliation or approve inventory adjustments.

3. Receiving, Shipping & Documentation Verification

• Verify the availability and completeness of operational receiving and shipment evidence, including packing lists, labels, photos, and confirmations as applicable.
• Check pickup and shipment readiness against published cutoffs, flag delays or incomplete staging, and provide clear handoffs to freight and logistics execution owners.
• Escalate suspected security, special‑handling, or customs/compliance issues to the designated control owner; do not waive required controls.
• Administer an assigned‑site exception log, record the issue, affected shipment or inventory, owner, follow‑up status, and supporting evidence.
• Follow up with 3PL and Wintec contacts on routine corrective steps under approved SOPs; verify completion evidence and escal­ate unresolved or recurring problems.
• Support vendor investigations with site observations and documentation; the 3PL Network & Performance Manager retains formal corrective‑action and partner‑performance ownership.

5. Multi‑site Reporting & Process Discipline

• Prepare concise site‑level updates on warehouse progress, outstanding discrepancies, shipment‑readiness risks, and unresolved handoffs.
• Verify use of approved site checklists during visits and remote reviews; recommend workflow improvements without independently changing network standards.
• Maintain organized site‑visit records, issue logs, and evidence to support timely management follow‑up.

Qualifications

Required

• Practical experience with warehouse, 3PL, or logistics activities, including receiving, shipping, and physical inventory checks.
• Ability to…