Controls​/Electrical Engineer​/Service Technician

Controls/Electrical Engineer / Service Technician

Are you ready for the opportunity to take your craft to its full potential? Advanced Tooling Specialists (ATS) is on the cutting edge of engineering, manufacturing and machining. We are actively seeking a Controls/Electrical Engineer / Service Technician to join our team in Menasha, Wisconsin.

• Perform electrical, mechanical, hydraulic and pneumatic assembly work on projects (custom machines and systems)
• Assemble machinery, including automation, systems and tooling
• Study wiring diagrams and manuals to determine correct installation and quality
• Routing and bundling of wire and cables neatly to meet wiring standards
• Point to point wiring of relays, controls, PLCs, I/O Modules, VFDs, Interfaces and Instrumentation
• Troubleshoot panels as needed to eliminate wiring errors and component malfunctions
• Work with Controls and programming vendors to provide documentation for and instructions on equipment operations
• Work with Controls and programming vendors to troubleshoot equipment in the field or during equipment builds
• Maintain red line drawing mark-ups of changes required during fabrication
• Manage and schedule assembly personnel to optimize effectiveness and efficiency of assembly projects and service opportunities

• Team Centered:
  Able to share due credit with coworkers; display enthusiasm and promote a friendly group environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers
• Safety:
  Keeping safety as the priority when performing all duties
• Willingness to Serve:
  Able to demonstrate a high level of service delivery to ensure customer satisfaction; properly deal with service errors and prioritize customer needs
• Actively pursue goals to drive service success
• Good mechanical aptitude
• Excellent problem-solving skills
• Analytical, organizational communication, follow-up and people skills

• Technical degree/certificate or equivalent years of experience
• 5+ years working as a machine builder and/or assembler in an Engineer to Order design/build environment, and in the field installing, starting up and servicing machinery and systems with increasing degrees of responsibility
• Custom Machinery and Automation experience
• Controls software - Ability to connect and troubleshoot controls hardware and logic via software. Programming experience a major plus
• Controls hardware - General understanding of electric control devices (e.g., sensors, solenoid valves, VFDs, PLCs, HMIs, etc.)
• Ability to understand and work from schematics
• Electromechanical, power transmission, hydraulic and pneumatic components and systems
• Customer service experience dealing directly with customers to troubleshoot and solve issues via phone or remote login (VPN)
• Strong Microsoft Office/Software skills

• Robotics programming and troubleshooting
• Electrical and Controls Engineering
• Supervisor or working lead experience in similar roles

• Overtime available and likely, varies based on current workload
• In-facility hours would consist of approx. 60-85% of annual workload
• On-site at customer location hours would consist of approx. 15-40% annual workload
• Service trips are typically 1-3 days at customer facility
• Startups are typically 3-5 days at customer facility
• Working weekends is rare but required from time to time if project timeline or service needs require
• Some customers are drivable, some require flying domestically. A few customers require trips to Mexico (1-3x per year, on average)
• Access to company vehicles provided for travel
• Would be provided a dedicated cell phone or on a rotation with other service personnel for service phone. Will be asked to handle customer calls that may arise during standard or non-standard work hours
• Work-life balance & enjoyable work environment
• Flexible start times and work weeks
• Top-tier industry wages – premium pay for 2nd shift and top skills
• Medical, dental, employer-paid life and disability insurance
• 401(k) with employer contribution, Roth 401(k), and Roth IRA
• Paid time off and holiday pay
• Work-related education reimbursement
• Relocation assistance – available for qualified, out-of-area candidates
• Modern, clean, and climate-controlled facility
• Stable workload in a diverse industry
• Strong, supportive company culture where you can grow, learn and retire from