Shift Lead

Join to apply for the Shift Lead role at Walgreens

Base pay range: $17.00/hr - $20.00/hr

• Open and close the store in the absence of store management, including all required systems startup, cash handling, and ensuring floor and stockroom readiness.
• Manage product returns, order voids, customer refunds, cash drops to safe, and provide change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience, greeting customers, resolving issues, and sharing best practices.
• Assist with and coach other team members on warehouse and vendor ordering processes, including opening back door for vendor deliveries.
• Register all sales with accurate recording of scanning errors, price adjustments, and voids.
• Assist in reviewing order exceptions, reverse logistics, evaluating and developing displays, and completing resets and revisions.
• Maintain accurate inventory counts, ensure correct stock placement, and execute stock rotation.
• Handle basic department pricing, ensure signage accuracy, and comply with local regulations.
• Assist with bookkeeping activities, cash reports, ledgers, and bill payments as needed.
• Help maintain store appearance, request repairs, and maintain a clean, orderly environment.
• Comply with state and local laws regarding regulated products and ensure bag checks of team members.
• Complete special assignments and other tasks as assigned.

• Attend training and complete required PPLs requested by the manager.

• Serve as a liaison between management and non-management team members, communicating tasks when management is absent.
• Report disciplinary issues and customer complaints to management.

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English (except in Puerto Rico).

• Knowledge of store inventory control.
• Qualified for employment despite arrest and conviction records.
• Valid PTCB certification or pharmacy license as required by state.

An Equal Opportunity Employer, including disability/veterans.

This role will remain open until filled.