Customer Service Delivery Driver

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$22.00/hr - $25.00/hr

Trafera is an industry leader in delivering innovative IT products and integrated solutions for K-12, higher education, and state and local governments. Headquartered in Arden Hills, MN, and supported by strategically positioned service centers in the Twin Cities, Louisiana, North Carolina, Oklahoma, and West Virginia, we are uniquely equipped to meet the diverse needs of our customers.

Supported by Rotunda Capital Partners and our strategic investments, we are expanding into new markets. Our recognition on the Channel Company’s CRN Solution Provider 500 List, where we rank among the top 100 providers, demonstrates our excellence as a strategic service provider and our ability to deliver high‑impact IT solutions.

We are committed to creating a welcoming and inclusive workplace that respects and values diverse perspectives and talents. Our shared values of embracing growth and continuous improvement, making connections, being dependable, maintaining integrity, and taking action drive our culture and guide how we treat one another and accomplish our work.

The Delivery Driver is responsible for transporting raw and finished goods between Trafera facilities and customer locations, ensuring deliveries are on time and meet quality standards.

• Nimble Learning
• Collaborates
• Customer Focus
• Instills Trust
• Action Oriented
• Courage
• Persuaded
• Decision Quality
• Manages Conflict
• Optimize Work Processes

• Responsible for transporting raw and finished goods between Trafera facilities and customer locations using a van, dock truck, or lift gate truck.
• Ensure that cargo is safely and accurately loaded and unloaded and delivery protocols are followed at customers’ locations.
• Manage and inspect cargo manifest to ensure accuracy of load.
• Maintain safe driving practices, including adhering to traffic regulations and company safety procedures.
• Plan and follow efficient and optimal travel routes, often using GPS technology.
• Conduct routine vehicle inspections, ensure Trafera vehicle is clean, and report any mechanical issues or arrange for maintenance.
• Maintain accurate records of mileage, deliveries, and driving hours as required.

• High School diploma or equivalent.
• 1+ years of experience in delivery driving and customer service.
• Demonstrated problem‑solving skills.
• Strong written and verbal communication skills with the ability to effectively interact with stakeholders and customers.
• Self‑directed work style, able to work autonomously, prioritize and meet deadlines.
• Ability to use hand trucks and other loading and unloading tools.
• Must meet minimum age requirement of 21.
• Must have an unexpired driver’s license and maintain appropriate licensing, credentials, and clean driving record.
• Must currently have DOT certification or be able to pass DOT certification after hire and annually thereafter.
• Requires travel to customer locations; driving may occur on interstates and other roadways.

• Knowledge of GPS and other navigational tools.
• Knowledge of ERP systems such as CSI.
• Microsoft Office Suite.

Trafera is committed to equal employment opportunity regardless of race, color, religion, age, sex, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law. We also seek to provide an inclusive work environment that allows all people, including those with limiting conditions or disabilities, to make a meaningful contribution.

We are committed to providing reasonable accommodation for the known physical or mental limitations of an otherwise qualified individual with a disability, unless undue hardship or a significant risk to health and safety would result. For questions about these commitments and policies, contact a member of the human resources team.