Case Manager

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Job Summary:

To provide case management services, counseling, intervention and implementation of client plans to assist in developing, maintaining, increasing and maximizing independent functioning in the skill areas identified in the Individual Habilitation Component (IHC) of the Individual Service Plan (ISP).

• Coordinates all client services for assigned caseloads.
• Provides consultation as appropriate to assist program staff and clients in achieving goals and objectives.
• Creates and implements ISP's and IHC's reports.
• Provides individual/group information in the areas of vocational, personal and or social adjustment.
• Provides feedback to the supervisor regarding effectiveness of programming and proposing modifications when appropriate.
• Writes and follows through on implementation of meaningful and attainable objectives and methodologies to ensure clients’ growth.
• Assures that all forms required by referral sources are completed.
• Consults as a member of an interdisciplinary team with rehabilitation professionals for her/his assigned caseload.
• Ensures all client records are accurate and up to date.
• Completes site visits/spends time in classroom or production floor and interacts with clients and staff on a regular basis.
• Completes 30 day, quarterly, semi-annual and annual paperwork as required by each program.
• Ensures CARFing, licensing and all other applicable requirements are met.
• Monitors the quality and content of the direct line staff's documentation and direct training of the clients, making recommendations to the supervisor as needed.
• Attends and participates in all staff meetings.
• Maintains professional growth by attending in-service training sessions and by reading related literature.
• Supervises and completes documentation of time studies as required.
• Maintains, updates and produces reports in electronic client record. Reports any issues to Director of Programs.
• May be required to perform the duties of a direct care staff in order to meet the need of the client and/or program.
• Passes medication and follows documentation protocol as written in the Medication Monitory policy (4.03).
• Assists in providing care for clients with restricted health care condition. Follows protocol as listed in the Restricted Health condition policy (4.04).
• Completion of and/or communication of agency documentation requirements (i.e., Exit summary, Access to Services, incident reporting, etc…).
• Performs other duties as assigned to ensure efficient operation of the program and/or agency.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate’s degree from an accredited college or university; and one to two years related experience and/or training; or equivalent combination of education and experience.

• Entry level

• Full‑time

• Other

• Consumer Services

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