Business Operations Lead, IDC

IDC is the Infra team chartered to ensure data centers are designed and built to meet Meta's needs, and operated efficiently, reliably, and sustainably - working closely with Core Systems, Infra Foundation, Net Infra, and Finance

This role operates at the intersection of organizational strategy, executive decision-making, and cross-company coordination - shaping how a multi-thousand-person organization plans, prioritizes, communicates, and delivers at scale.

This role requires an experienced business operations executive who has operated as a trusted advisor to VP+ leaders in complex organizations. They bring sound business judgment informed by experience, enterprise-wide perspective, and the ability to architect scalable operating models that create clarity and alignment across multiple teams and work streams. They have a track record of driving transformational initiatives, building high-performing operational functions, and operating with the discretion, credibility, and influence required to partner with VP and C-suite leadership.

• 10+ years of experience in business operations, strategy, management consulting, program management, or Chief of Staff roles in complex, technical organizations
• 5+ years of experience operating as a direct strategic partner to VP or C-suite executives in large organizations
• 5+ years of experience embedded in or closely partnering with engineering/infrastructure organizations, with demonstrated ability to translate technical complexity into strategic and operational clarity
• Track record of designing and implementing scalable operating models, governance structures, and decision-making frameworks at the enterprise level
• Proven ability to drive large-scale organizational transformations - including reorgs, operating model redesigns, and cross-company strategic initiatives - from conception through execution
• Experience crafting compelling narratives for VP/SVP/C-suite audiences across written, verbal, and presentation formats
• Demonstrated ability to build trust, credibility, and influence with senior executives while maintaining confidentiality on highly sensitive organizational and personnel matters
• Experience mentoring or managing business operations professionals and elevating operational excellence across an organization
• Experience applying quantitative, analytical, and systems-thinking approaches to drive data-informed decision-making
• Experience building a business operations function from the ground up or significantly scaling an existing one
• MBA or advanced degree in business, finance, engineering, or a related field
• Track record of operating effectively across multiple geographies and cultural contexts