Patient Services Specialist; Weekends

Enjoy what you do while contributing to a company that makes a difference in people's lives. Reproductive Science Center of the San Francisco Bay Area continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

We have an immediate opening for a Part-time Patient Services Specialist to join our office at Menlo Park, CA office. The schedule is Every weekend Sat-Sunday 6:30a-3p, 2-3 holidays per year. Pay range $25-$28.

• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information.
• Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly.
• Schedule appointments.
• Address customer/patient issues and ensure effective short-term and long-term resolution.
• Provide timely feedback to the practice regarding service failures or patient concerns.
• Consult with patients regarding their benefits, coverage, and financial options.
• Greet patients and visitors to the office and provide a high level of customer service.

• Minimum 2 years of applicable work experience
• Extensive knowledge of insurance/benefits, medical terminology, and medical billing
• Experience working in an OB/GYN office is a plus.
• Strong communication skills, independent worker, detail‑oriented, computer savvy
• High level of customer service

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

• Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
• Part-Time Employees: 401(k) with company match and performance-based bonus opportunities
• Per Diem Employees: 401(k) with company match

At Reproductive Science Center of the San Francisco Area, we promote and develop individual strengths in order to help staff grow personally and professionally. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our practice and culture, please visit our website at

Equal Opportunity Employer
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