Senior Technical Support Engineer
Job in
Menlo Park, San Mateo County, California, 94029, USA
Listed on 2026-01-09
Listing for:
Addison Group
Full Time
position Listed on 2026-01-09
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
This range is provided by Addison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range$85.00/yr - $/yr
Job TitleSr. Technical Support Engineer
Compensation85k-130k
BenefitsThis position is eligible for full Medical, Dental, Vision, and 401k
You will establish and run internal helpdesk operations, providing high-touch, white-glove IT support while maintaining office standards. They will lay the groundwork for hiring additional helpdesk staff to support global offices.
Required Tech/Experience- Ability to triage and prioritize support request
- Proven experience as Sr. Helpdesk Tech or Lead/Manager from a corporate environment (no mom & pops shops)
- CompTIA trio of certifications
- Prior experience building out/helping transition IT operations in-house from MSP
- Experience supporting global offices
Mid-Senior level
Employment typeFull-time
Job functionInformation Technology
IndustriesVenture Capital and Private Equity Principals
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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