PC Refresh Technician

Overview

Metro Sys is seeking a reliable PC Refresh Technician for a short-term onsite engagement in Menlo Park, CA. This role will support a workstation refresh initiative involving approximately 15 end-user systems
. The technician will be responsible for swapping hardware, ensuring successful user handoff, and minimizing disruption to daily operations.

• Perform desktop and laptop refreshes for approximately 15 workstations.
• Unbox, image (if required), and configure new systems according to standards.
• Migrate user data, profiles, and settings from old systems to new devices.
• Install and validate required software, drivers, and security tools.
• Disconnect, remove, and properly stage or dispose of legacy equipment.
• Perform basic troubleshooting during setup and post-refresh validation.
• Provide brief end-user assistance to confirm system functionality.

• Prior experience with PC refresh or desktop deployment projects.
• Strong working knowledge of Windows OS and basic desktop troubleshooting.
• Familiarity with data migration tools and Microsoft 365 environments.
• Ability to work independently and complete tasks efficiently within a short timeframe.
• Professional communication and customer-facing skills.

• Experience supporting executive or professional office environments.
• Familiarity with imaging tools such as SCCM, Intune, or manual deployment processes.