IT Specialist Job Menlo Park area,California USA,IT/Tech

Primary Responsibilities

Manage and troubleshoot network switches, firewalls, routers, VPNs, and wireless networks.
Administer virtualized server environments, including virtual machines, hosts, and associated backup and recovery systems.
Maintain Windows Server, Active Directory, DNS, DHCP, and Group Policy.
Administer and support Microsoft 365, including Exchange Online.

Key Duties

Moves and sets up workstations, including supplying computer terminal, data connection, and telephone; builds personal computer systems from parts; installs desktop equipment, software, and network operating systems; installs emulation software and wiring connections to the District's network; installs, maintains, and troubleshoots voice connections, cabling, instruments, and switches; tests and certifies each installed connection, including mobile devices and tablets; works with various vendors to support these systems.

Identifies, prioritizes, and resolves system and technology problems including hardware, software, peripherals, telecommunications, and networks to mitigate downtime; performs diagnostic testing; repairs equipment; establishes a maintenance schedule.

Installs and supports new hardware and new and/or upgraded versions of software applications.

Performs routine tasks of local area network (LAN) and wide area network (WAN) administration; assists users in LAN and WAN procedures and programs and in efficiently accessing network resources.

Communicates and works with end users; instructs end users concerning computer systems and software applications.

Builds, configures, and implements application servers; performs systems backup for servers.

Plans, coordinates, installs, implements, tests, and maintains databases and applications including the District-wide Geographic Information Systems (GIS); designs and maintains database infrastructure; creates and manipulates spatial data tables and layers; integrates data and functionality with other specialized applications.

Operates and maintains a variety of specialized equipment and software related to the upgrade, installation and repair of Computer-Aided Dispatch (CAD) systems and Global Positioning Systems (GPS) equipment; utilizes a variety of hand and power tools to make repairs.

Interprets data and analyzes results using fire statistical analysis and techniques; provides ongoing system analysis reports; imports, cleans, transforms, validates and/or models data.

Performs highly complex technical support in administering and maintaining the District’s document imaging system.

Supports the process of maintaining intra and/or internet web pages, websites, and surrounding layers of files/links; presents consistent and readable visual images by promoting uniform fonts, formatting icons, images, layout techniques, and modularization.

Assists users with operational questions or problems and in the use of computer software applications related to specific unit activities; provides new user training and ongoing support to keep all end users apprised of changes and upgrades to the District’s computer systems and databases.

Researches, analyzes, designs, and implements changes to databases and other programs.

Serves as a technical resource for maintaining, enhancing, and upgrading the division’s current and long-term computer system operations.

Develops, tests, modifies, and implements report writing applications for division use.

Researches and tests available computer products, analyzing the relevance of different types of software and balancing against unit functions and requirements.

Coordinates with other staff to resolve problems with system applications; works with software providers to accomplish specific maintenance and modifications.

Researches, evaluates, and…