Manager, Network Deployment & Support

Meta's Edge & Network Services (ENS) team is actively looking for skilled professionals to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all Edge production networks (Edge, Backbone, Optical) across the globe.

This truly global team offers a unique career opportunity to work with all of the latest network technologies and engineers solving complex networking and infrastructure challenges.

Manager, Network Deployment & Support Responsibilities:

Deploy and support our global production including edge, backbone, and content delivery network (CDN) infrastructure

Work cross-functionally with project management, network engineering to generate implementation plans including Method of Procedure (MOP) and Bill of Materials (BOM), Engineering Design Packages (EDP), Scope of Works (SOW), Network equipment and server Rack Face Elevations (RFE)
Troubleshoot and resolve complex network issues collaborate as needed to ensure timely resolution

Provide technical leadership and guidance during network deployment activities in our POPs, including in the areas of facility power, cooling, rack layout and cable management, physical equipment installation, network equipment configuration, testing and handoff for production traffic

Drive problem management initiatives to solve complex issues that span multiple organizations. Initiatives exist globally across technical infrastructure reliability, policy, security, compliance, and business strategy

Help drive and align on workflow management tool requirements - efficiency and automation roadmaps

Manage partner engineering team relationships to enable the team(s) to effectively meet business needs

Create deployment install packages and maintain as-built documentation and asset database for network and computing equipment

Establish and implement global best practices and contribute to the design of new scalable network solutions

Support the development, testing, and integration of new hardware and software platforms into the network

Develop and maintain technical documentation for network infrastructure and services
10% to 30% travel required

Minimum Qualifications:

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience

Move to RESPONSIBILITIES section (it already appears there)8+ years of IP networking experience with deploying, migrating, and supporting service providers, data center, and/or enterprise network infrastructure

Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
Experience in coordinating and executing hardware installation and configuration

Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6

Hands-on experience with enterprise and carrier-class routing, switching, and optical transport platforms

Knowledge of data center design and operational best practices

Experience with Linux OS/networking

Experience in analyzing situations and utilizing problem-solving experiences under pressure

Proven experience in executing network deployment and/or migration projects simultaneously

Experience interacting with vendors and external parties to drive projects to completion

Preferred Qualifications:

Experience in CDN, Peering, Edge, or large-scale network environments

Prior experience as a Tech Lead Manager (TLM) or in a hybrid IC/manager role Familiarity with infrastructure, tools, and an engineering culture

Experience with field-based work in collocation facilities, internet exchanges, and central offices

Working knowledge…