Program Manager III

The IDC Leadership Dashboard (ILD) is a strategic executive-facing platform that provides IDC leadership with real-time visibility into Data Center supply pipeline, plan of record, rack & region turn-up, operations, energy & power, cost & financials, and security & compliance. The dashboard serves as the single source of truth for IDC decision-making and has recently migrated to the Nest platform with enhanced access controls and data integrations.

• Facilitate development execution and delivery of the IDC Leadership Dashboard roadmap, ensuring the team delivers on committed milestones across Product, Engineering, Data Science, and Data Engineering work streams.
• Lead daily stand-ups to track progress, surface blockers, and ensure team alignment on priorities.
• Manage the product backlog including open bugs, feature requests, and enhancement items - ensuring consistent progress and prioritization.
• Coordinate weekly status updates to IDC leadership, ensuring dashboard commentary is accurate, timely, and reflects the latest data and business context.
• Drive cross-functional coordination across Product, Engineering, Data Science, Data Engineering, and business stakeholders to ensure alignment on requirements, data quality, and delivery timelines.
• Own the change control process, ensuring all dashboard content changes receive appropriate sign-off from IDC leads.
• Track and communicate risks, dependencies, and escalations that could impact delivery or data accuracy.
• Ensure communications cadence is maintained - including stakeholder roadshows, feedback loops, and coordination with business area owners (DC Supply, Energy, Operations, Cost, NRTU, Pipeline).
• Support data governance processes by coordinating with data owners to ensure data maturity improvements across business areas.
• This is not a people management role.
• The Program Manager will coordinate across existing team members and stakeholders without direct reports.

Pay range is $108 - $113 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

At Crystal Equation, we empower people and advance technology initiatives by building trust.