Senior AI-Driven Observability Support Engineer
Listed on 2026-11-04
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IT/Tech
IT Support
Snowflake seeks an experienced Senior Technical Support Engineer to act as a trusted technical resource for customers using Observe, its AI-powered observability platform. You will troubleshoot complex issues, collaborate with product and engineering, and help shape support processes and documentation.
Responsibilities include owning high-priority escalations, improving performance with dashboards and monitors, and mentoring junior engineers while participating in on-call rotations.
Step into the Senior AI-Driven Observability Support Engineer role at Snowflake in Menlo Park, CA, United States and grow with us.
Our organisation is growing, and we are hiring a Senior AI-Driven Observability Support Engineer in Menlo Park, CA, United States.
This opportunity is for the Senior AI-Driven Observability Support Engineer role at Snowflake.
We are seeking a motivated Senior AI-Driven Observability Support Engineer to join Snowflake in Menlo Park, CA, United States.
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