Head Baker​/Kitchen Manager BOH

Head Baker / Kitchen Manager BOH

Susie Cakes Bakery is a nostalgic, community‑focused bakery that creates classic dessert favorites from scratch. Our purpose is “Connecting through Celebration,” and we strive to bring joy to guests and our team every day.

The Production Manager leads the culinary operation by baking and building delicious cakes, cupcakes, cookies, pies, and bars. This role ensures that the highest quality baked goods are produced on time, by training staff, supporting safety, and developing the culinary team in production management.

• Shifts may begin as early as 12:00 AM to 4:00 AM

• Flexible day‑shift schedule
• Free non‑slip shoes annually
• Birthday‑month PTO with a complimentary cake
• Company holidays off (Thanksgiving, Dec 25–27, and New Year’s Day)
• Medical, dental, vision insurance
• Vacation, 401(k), FSA
• Paid sick time
• Referral program
• Pet rescue reimbursement & pet insurance
• Flexible return‑to‑work schedule for maternity leave
• Generous 50 % discount on all desserts

• Creates a fun, lively, and celebratory environment
• Demonstrates a “One team, One goal” philosophy
• Works in an organized, deliberate, and fast‑paced manner

• Lead the team by motivating, training, and developing culinary staff in adherence to recipes and standard operating procedures for cakes, cookies, pies, bars, puddings, butter creams, etc.
• Lead team in production of custom baked goods; develop and train skills in mixing, baking, and building.
• Assign daily production to team members and ensure completion.
• Ensure all food is prepared, handled, and stored according to all required food safety code standards.

• Associate degree in Culinary, Baking, or Pastry Arts preferred
• 2 years of leadership experience in a team environment
• Ability to work in multiple regional locations
• Adaptability to a flexible schedule according to business needs
• Reliable transportation and valid driver’s license

• Frequent walking, kneeling, bending, and reaching overhead
• Able to stand for extended periods of time
• Can lift, move, and carry up to 75 pounds
• Can taste product for quality assurance (e.g., buttercream, cake, cupcake batter, cookie dough, and other recipes as assigned).

• Serv Safe Manager Food Handler Certification

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.

Mid‑Senior level

Full-time

Management and Manufacturing

Food and Beverage Services