Licensed Team Lead-Menlo Park, CA-LensCrafters

Licensed Team Lead - Menlo Park, CA - Lens Crafters

Lens Crafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At Lens Crafters, we want every person who enters our doors to feel our passion for care. That’s why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

Lens Crafters is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world‑class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service, ensuring customers & patients are always delighted, and assisting in the achievement of store success by managing key optical & lab processes (if applicable) and systems to exceptional results.

While working in Retail:

• Ensure the Lens Crafters team provides unsurpassed customer service
• Assist customers with selections, provide recommendations, assist sales associates
• Serve as a responsible alternate store key holder

Under current & valid state Opticianry license, perform the following: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, perform accurate digital measurements.

• Custom fit glasses & precisely place prescription in lenses
• Work with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
• Ensure finished eyewear meets optical standards & customer requirements
• Create a safe working environment for all, demonstrate safe work practices
• Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

• HS diploma/GED
• Current & valid state Opticianry license
• Strong optical & retail experience
• Knowledge of current optical theory & merchandise
• Strong interpersonal skills
• Strong basic math skills
• Sales skills
• Problem‑solving ability
• Familiarity with cash register, computers & calculators
• Leadership & training experience
• Edging & mounting experience
• Basic optics knowledge & optical measurement experience

• State licensure (if applicable) &/or ABO Certification in non‑licensed states
• Lens Crafters Final Eyewear Inspector Certification
• Optical machinery/instruments experience
• Accu Fit Digital Measurement System certification
• Knowledge of current store merchandise & lens options

Pay Range: 25.69 - 38.27

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or e‑mail HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.