Director, Customer Success Content & Storytelling
Listed on 2026-10-06
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Sales
Marketing Communications
Genesys is seeking a Director of Customer Success Content to elevate content across CS, PS and Orchestrators, translating complex AI initiatives into customer- and field-facing materials. You will craft web copy, blogs and branded decks, collaborating with SMEs and leaders to ensure accuracy and impact.
The role requires a senior, hands-on content creator who can produce executive-ready content quickly, support Gartner submissions, and drive campaigns that raise awareness and adoption of CS/PS
This is a great role to take on the Director, Customer Success Content & Storytelling role at Genesys Cloud Services, Inc.
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This posting is for the Director, Customer Success Content & Storytelling role at Genesys Cloud Services, Inc., based in Menlo Park, CA, United States.
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