Access Strategist

Be among the first 25 applicants. 6 days ago.

The Access Strategist is a thought leader in access operational strategy, access transformation implementation and change, and advanced access and contact center data models. Drives strategic excellence across all three horizons of growth (H1, H2, H3) in access to care for the Froedtert Theda Care enterprise. Develops enterprise access systems and processes to deliver quality and to support innovation. Coaches leaders in access data, strategic planning, and strategy execution.

• Minimum of 10 years work experience, with the majority of time either in healthcare (within an organization or consulting) or a technical role matching the job.
• At least 2 years designing processes or workflows that use Epic Cadence scheduling tools. Experience leading Access Operations in a large, complex academic environment is preferred.

Bachelor’s degree required. Preferred educational background in process or industrial engineering, data and analytics, health systems or healthcare operations, or human‑factor design. Master’s degree in a related field is preferred.

Epic Cadence preferred.

• Critical thinking/problem‑solving skills: capable of leading a broad set of executives through a complex problem‑solving process.
• Analytical skills: needs to be able to structure and guide complex analytics using scheduling, financial, patient experience, and call center data to support project needs.
• Presentation skills: capable of developing and writing complex presentations for any audience using multiple formats.
• Client relationship skills: able to build peer‑like relationships with senior executives and provide critical thought partnership on intellectual/organizational/political questions.
• Project management skills: capable of leading large enterprise teams of senior stakeholders efficiently through process to manage relationship work or complete projects.
• Team/office leadership: capable of inspiring teams of people to achieve results; accountability for office culture.

• Paid time off
• Growth opportunity – Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan – 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work‑life benefits available

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262‑439‑1961. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262‑439‑1961.

We will attempt to fulfill all reasonable accommodation requests.