Warehouse Lead

Overview

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Warehouse Lead to join our amazing culture. In this role, you will administer and operate the organization's warehouses, including efficient shipping, receiving, processing, packaging, storing and ordering of tools, supplies, materials and equipment. You will be responsible for receiving and shipping parts in an efficient manner. Provides project and service support to field colleagues and supports office colleagues as needed.

Provides support for fleet and facilities management programs. Leads, mentors and coaches less-experienced staff. As a Warehouse Lead, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Warehouse Lead.

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Leads, mentors, coaches and develops Warehouse colleagues in the following activities: receiving, unloading and storing incoming materials including tools, parts and equipment. This includes matching contents to packing list and assigning to job shelf. Visually inspects cartons and packages and contents for damage from handling and transit. Locates and places packing slips in accordance with established procedures.
• Handles a wide variety of UPS, Fed Ex and other freight carrier deliveries and schedules pick-ups as needed. Packs and ships product to vendors, customers, and sub-contractors. This includes creating labels and shipping to customers or vendors as needed. Assignments are broad in nature and require a high level of proficiency.
• Handles and processes returns including all Return Materials Authorizations (RMA’s); this includes returning and shipping RMA’s as needed. Tracks all RMAs and following up to ensure that the credits hit the proper accounts. Leads the implementation of new working processes.
• Performs monthly cycle counts, annual inventory counts and reconciliation. Responsible for inventory control.
• May place orders for installation and service projects, may create and enter all relevant Purchase Orders (PO’s) into Enterprise Resource Management (ERP) system (Spectrum). May work with other departments to resolve receiving challenges. Stays abreast of PO status and resolves issues; this includes handling the more complex and complicated situations.
• Ensures that accurate quantities of warehouse materials are available. Pulls and stages orders for installers, technicians, project managers, subcontractors, etc. as requested. Delivers materials and/or documents to customer job sites regularly throughout the week. Also responsible for delivering materials in-house as needed.
• Keeps warehouse area clean, organized and safe; sweeps, breaks down boxes, restocks paper products, empties garbage, etc.
• May coordinate building maintenance with building management, vendors, sub-contractors and…