Overnight Member Service Representative

At Planet Fitness, we pride ourselves on creating a culture that empowers people to live a healthy lifestyle. Our goal is to help our members and employees reach their full potential. We are currently seeking a high-energy individual with a passion for helping others and a drive to succeed to join our team!

The Overnight Closer will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests. Additionally, the role includes closing the shift for that business day and preparing an accurate bank deposit.

Our employees receive:

• Complimentary Back Card Membership
• Company Facilitated Training
• Advancement Opportunities
• Rewards and Recognition Programs

• Customer service background preferred.
• Basic computer skills.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability are essential.
• Excellent customer service and communication skills.
• Strong listening skills with the ability to empathize and solve problems.
• Diplomacy and professional behavior in all interactions.
• High School diploma or GED required.
• Must be 18 years or older.

• Standing and walking throughout the shift.
• Talking in person or on the phone.
• Ability to work overnight shifts.
• Occasional lifting up to 50 lbs.
• Handling cleaning chemicals as needed.

• Potential for up to three raises per year.
• Opportunities for career advancement.
• Insurance benefits for full-time staff.
• 401(k) benefits, subject to eligibility.