Patient Access Service Rep, Fmfh - Breast Imaging

PATIENT ACCESS SERVICE REP, FMFH - BREAST IMAGING

Join to apply for the PATIENT ACCESS SERVICE REP, FMFH - BREAST IMAGING role at Froedtert Health

Location:

US:

WI:

MENOMONEE FALLS at our FROEDTERT MEN FALLS HOSPITAL facility.

This job is ON - SITE.

Shift: Shift 1 – Holidays: no Weekends: no

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Health Care Provider

Industries:
Hospitals and Health Care

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.

A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.

High School diploma or equivalent is preferred.

Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and Epic Care is preferred.

• Paid time off
• Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at . We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at .

We will attempt to fulfill all reasonable accommodation requests.