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IT Support Technician

Job in Menomonee Falls, Waukesha County, Wisconsin, 53051, USA
Listing for: Creative Financial Staffing, LLC
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
IT Field Support Specialist | Permanent | No Sponsorship Available ABOUT OUR CLIENT
  • Our client is a multi-location organization with an in-person IT support need across multiple sites.
  • This is an entry-level, hands-on field support role supporting end users, hardware, software, and basic network issues.
  • Work is primarily on-site. Local travel to multiple locations is required. Mileage reimbursement is available.
BENEFITS & COMPENSATION
  • Compensation:
    Up to $60,000 per year
  • PTO: PTO available (starts day
    1)
  • Retirement: 401(k) with company match
  • Medical:
    Health, vision, and dental plans available for individuals and families
RESPONSIBILITIES FOR THE TITLE
  • Provide responsive IT support for hardware, software, and basic network issues across corporate and site locations.
  • Install, configure, and maintain workstations, peripherals, and standard business applications.
  • Assist with deploying and maintaining networking components and connectivity as needed.
  • Troubleshoot and resolve end-user issues and general IT requests.
  • Support security tooling and help ensure endpoint and software security updates are applied.
  • Train and support staff on newly installed systems, applications, and processes.
PREFERRED EXPERIENCE FOR THE TITLE
  • Experience troubleshooting Windows PCs, common business applications, and basic networking concepts.
  • Comfort installing and configuring hardware, operating systems, and standard software.
  • Strong communication skills, including the ability to explain solutions and train non-technical users.
  • Strong attention to detail, problem-solving skills, and a customer-service mindset.
  • Ability to work independently while partnering closely with an IT leader on priorities and projects.
  • Valid driver’s license and ability to travel locally to multiple sites.
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