Service Center Planner - SAFRAN Aerosystems Services Americas, LLC

Service Center Planner (H/F) - SAFRAN GROUP

Join to apply for the Service Center Planner (H/F) - SAFRAN GROUP role at AEROCONTACT.

Safran is an international high‑technology group operating in the fields of aeronautics (propulsion, equipment and interiors), space and defence. Its mission is to contribute to a safer world, where air transport becomes increasingly environmentally friendly, comfortable and accessible. The group employs over 100 000 people and has a 2024 turnover of €27.3 billion.

The Service Center Planner will be responsible for forecasting and planning spare parts required to support Service Center overhaul and repairs within turnaround time guarantees.

Meet customer requirements while minimizing inventory holdings (two inventory turns per year, 180‑day consumption on Service Center shelf). Daily review of Service Center past‑ to ensure parts flow to support turnaround time guarantees. Detailed understanding of aviation‑based forecasting methodology using part reliability, historical usage, predicted/actual market expansion/contraction. Read component maintenance manuals, manufacturers drawings, engineering orders, service bulletins and letters for component part numbers, descriptions and application.

Place purchase orders and follow up on ship dates, expedites and late orders to meet demand. Enter purchase order acknowledgements electronically and manually. Process requests for quotes and research technical issues with Technical Support. Clear customs issues with freight carriers for incoming product. Purchase consumables for repair shops as well as chemicals, adhesives, etc. Work with repair shop personnel in procuring parts for repairs.

Resolve incoming shipping discrepancies and process rejected/defective parts, obtaining corrected paperwork, replacement parts, return authorizations and credits. Communicate with all departments regarding the procurement of parts. Responsible for the timely and cost efficient procurement of only approved parts and supplies. Ensure that all related paperwork is processed and filed, including printed purchase orders, acknowledgements and price quotes. The Planner is responsible for the proper distribution of paperwork: purchase orders mailed and copies distributed to departments, parts and supplies are accompanied with proper paperwork (packing slips, certificates of conformance, PMs, MSDs, etc.).

Weekly review and follow‑up with vendors and corporate buyers on open order report. Follow‑up with receiving and accounting on any problems (invoice price difference than purchase order, packing slip missing, etc.). Complete daily paperwork for job assignments. Perform all other duties as directed. Work with internal and external suppliers negotiating and resolving schedules, inventory levels, shortages and other material issues.

Communicate information and anticipate, identify, resolve and recommend solutions.

• Knowledge and skills:
  • 5 years of aviation forecasting and distribution experience.
  • Strong understanding of statistical forecasting methodology.
  • Technical aptitude.
  • Computer proficiency: email, spreadsheets, word processing and PowerPoint.
  • APICS/CPIM/ISM certification highly desired.
  • Experience with SAU ERP (Quantum), Hyperion, Excel.
• Competencies:
  • Project management.
  • Performance management.
  • Communication proficiency.
  • Technical capacity.
  • Strategic thinking.
  • Business acumen.
  • Leadership.
  • Initiative.
  • Decision making.
  • Problem solving/analysis.
• Education/experience:
  • Associates degree.
  • Strong work ethic and ability to self‑motivate.
• Communication skills:
  • Must be able to generate written communication and strong oral communication, plus presentation skills.
  • Ability to read and review written communication.
• Physical demands:
  • Ability to travel domestically or internationally.

Menomonee Falls, WI

$57,700.00–$