Grocery Clerk
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Grocery Clerk role at Kroger
Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities- Help customers discover new items or inquire about products.
- Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
- Check product quality for freshness, review "sell by" dates, and take appropriate action.
- Provide customers with fresh and non-perishable grocery products they have ordered.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained, and temperature logs are kept.
- Gain knowledge of products sold within the department and respond to questions and make suggestions.
- Create a welcoming environment for customers by answering questions about products.
- Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
- Practice preventive maintenance by inspecting equipment and reporting repairs.
- Notify management of customer or employee accidents.
- Work cooperatively in high-paced and stressful environments.
- Manage conflict reasonably and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, subtraction)
- Customer Service skills
- Retail experience
Based in Wyoming, Metro Market merged with The Kroger Company in 2015. Today, we serve customers in 16 stores throughout the state. As part of Kroger, we are dedicated to diversity, innovation, and creating positive experiences for our customers and team members. We value caring, purpose, and growth, offering opportunities for part-time or full-time careers. Apply today to join our Metro Market family!
If you need reasonable accommodation during the application process, please call or contact the store management.
What You’ll Receive From Us- Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave.
- Support through Employee Assistance Program and financial coaching.
- Associate discounts on various purchases.
- Up to $21,000 in tuition reimbursement.
- Opportunities for growth through training and diverse career paths.
- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Management and Manufacturing - Industries:
Retail
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