Technical Specialist - Forberg Smith

Technical Specialist - Forberg Smith

Join to apply for the Technical Specialist - Forberg Smith role at The Kendall Group
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The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee‑owned company and offers a rewarding career path.

Our employee ownership model is the core of our identity. You will own a part of the company, as well as your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored. More than 60% of our associates have over 5 years of tenure and more than 40% have over 10 years. You will be valued, supported, and your ideas will be heard.

Reporting to the Sales Manager, the Technical Specialist is a key member of the sales team. The role involves outside customer sales and satisfaction through direct contact, phone, or other electronic communication. Responsibilities include territory management, customer interactions, prospecting, contract/pricing negotiations, product presentation, inventory management, needs analysis, and sales closing. The individual will be placed in an established account base and supported to achieve sales and margin objectives.

• Manage, grow, strategize, and support the assigned territory
• Work alongside an established team covering multiple states in the Midwest market
• Generate profitable orders and meet or exceed annual sales targets
• Actively seek out new clients to expand the assigned territory
• Maintain strong and trusted relationships with manufacturers and customers
• Regularly analyze field activities, determine required improvements, and act on them to improve productivity and efficiency
• Monitor and review all quotations, professionally follow‑up, and maximize sales
• Develop a full understanding of your client base, territory, competition, and market
• Communicate clearly and efficiently, negotiate effectively, and manage sales planning skills
• Identify all sales opportunities and work earnestly to convert them to orders
• Perform other duties as assigned

• Service Excellence
• Results, Action Oriented
• Accountability and Responsibility
• Teamwork and Collaboration
• Priority Setting
• Planning and Organizing
• Negotiating
• Presentation Skills
• Time Management

• Work Experience:
  
  Minimum 1‑year experience in outside sales
• Education:
  
  Bachelor’s degree, technical degree, or equivalent combination of skills and experience
• Analytics/Computer
  
  Skills:
  
  Proficient with Microsoft Office products (e.g., Word, Excel) and ability to learn new software; business acumen and problem‑solving skills
• Organization
  
  Skills:
  
  Highly organized, detail‑oriented, ability to multi‑task and shift priorities in a fast‑paced environment
• Communication
  
  Skills:
  
  Strong interpersonal, analytical, organizational, and written/verbal communication; influencing skills
• Physical, Mental, and Visual
  
  Skills:
  
  Regularly required to sit, talk, hear, stand, walk, climb, and operate a vehicle; reasonable accommodations may be made
• Physical Environment:
  Normal office environment
• Travel Requirements:
  Must be able to travel for customer visitation and off‑site work activities
• Driver’s License:
  Possess and maintain a valid driver’s license

• Work Experience:
  
  2 years sales experience, including process control instruments (level, flow, pressure, temperature, system components, valves, analysis, filtration) across core markets such as power generation, chemical, pharmaceutical, oil & gas, biotech, food & beverage, semiconductor, water treatment, renewable fuels, automotive, aerospace, steel, general manufacturing, R&D, OEM, EPC, and industrial contractors.

The Kendall Group is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Menomonee Falls, WI

USD $50,000.00 - $85,000.00 (based on experience)