Member Services Representative II
Listed on 2025-12-31
-
Finance & Banking
At WESTconsin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture—then you're in the right place!
We’re more than just a credit union; we strive to make a real difference. Ready to make an impact? Let’s grow together!
- Represent the Credit Union to members in a friendly, positive, and professional manner
- Provide prompt, efficient, confidential, and accurate service in the processing of Teller transactions
- Open new share accounts (savings, checking, money market, certificate, commercial, organizational, and benefit accounts, individual retirement, health savings accounts, trust accounts, estate, custodial, and guardianship accounts)
- Provide savings, loan, and other product features, benefits, and information
- Respond to members' requests, problems, and complaints, and/or direct them to proper person for assistance and resolution
- Learn to recognize member's needs for services, and presents and refers them appropriately
- High school diploma or equivalent
- Proven track record in customer service
- Proficiency in basic computer, data entry and typing skills is required
- A positive attitude, professional image, and self-motivation are essential
- Excellent verbal and written communication skills are required
- This includes an every other Saturday rotation.
- Health, Dental, and Vision Insurance Plans
- Annual Healthy Living Fund Contribution
- Student Loan Repayment Program
- Competitive Pay
- Impressive 401(k) Contribution and Match Plan
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).