AI System Engineer I​/II

The AI Systems Engineer I/II is responsible for supporting,integrating, maintaining, and advancing artificial intelligence(AI) technologies and automation capabilities across the institution. This position serves as a technical resource for AI-enabled infrastructure, intelligent automation, AI agents, bots,copilots, and emerging AI technologies that support academic,administrative, and operational functions. This position may support the institution's technical infrastructure by performing systems engineering work that is complex, project related, and non-routine, with the ability to solve complex problems and devise work approaches to the work being performed to ensure the long-term requirements of systems operations and administration are met under limited supervision.

The position collaborates with campus stakeholders to identify opportunities for secure and effective AI adoption, develops and maintains AI solutions and integrations, and contributes to the governance, lifecycle management, and strategic planning of institutional AI resources. The AI Systems Engineer II ensures AI technologies are deployed and operated in accordance within institutional security, privacy, accessibility, compliance, and operational standards.

This position requires work to be performed on location at the University campus in Menomonie, Wisconsin.

While performing the duties of this position, the employee must have the mobility to work in a standard office setting and to use standard office equipment, and hearing and speech to converse in person and over the telephone and vision to read printed materials and a computer screen. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Some travel is required for necessary meetings, workshops, conferences, etc., including some nights and weekends.

• Identifies, troubleshoots, researches, and resolves issues on complex and non-routine systems, platforms, networks, and applications to ensure system security, confidentiality, compatibility, and functionality according to policies, procedures, and regulations; responsibilities will include those actions within the AI platforms, services, and integrations.

• Designs, installs, configures, tests, and maintains complex and non-routine automation, hardware, AI-enabled systems, services, agents, copilots, bot platforms, and associated equipment according to customer specifications and unit objectives

• Support AI infrastructure including cloud-based AI services, automation platforms, data connections, and associated technologies. Plans and coordinates system logistics, system operational workflows, upgrades, and system security and affiliated procedures

• Documents and disseminates deployed systems, system upgrades, or changes to the appropriate entities according to established policies and procedures.

• Establish and apply AI solutions that are scalable, maintainable, supportable, and aligned with infrastructure architecture standards. Controls and operational practices supporting the responsible, secure, and compliant operation of university AI platforms and services.

• Evaluate AI tools and solutions for security, privacy, accessibility, compliance, and institutional risk of AI-enabled capabilities across university-supported hardware, software, and cloud services, identifying opportunities for enhancement, adoption, and strategic alignment.

• Participate in cross-functional committees, working groups, and governance bodies focused…