Community Support Program; CSP Case Manager

Introduction

We’re looking for passionate and talented people for all of our positions. There are many opportunities available with Aurora for people who are looking to make a difference in the life of a person with a disability.

Your New Beginning Starts Here!

Employee-Owned, Mission-Driven

We’re more than a human services agency—we’re partners in transformation, walking alongside you on the journey to a fuller, richer life.

Benefits:

• Option to get paid before payday
• Opportunities for advancement in a growing, hire-from-within company
• Employee discount - Verizon and Dell
• Health Insurance
• Life Insurance
• Dental Insurance
• Vacation/Personal Hours
• Employee Stock Ownership
• 401-K
• Employee Achievement Program
• Longevity Bonus for Part Time or Full Time Employees
• Casual dress (no uniforms), fun work atmosphere
• And more

• Under the direction of CSP Director and/or Clinical Coordinator, provide case management, crisis intervention, and community support services to consumers
• Develop realistic individual treatment plans/in-depth assessments based on consumer’s changing needs, closely consulting with consumers and other team members
• Monitor treatment progress, and provide follow-up services
• Work side by side with consumers to assist in acquiring independent living skills pertaining to activities of daily living, vocational adjustment, interpersonal skills, social, recreational, and leisure activities
• Facilitate consumer groups to enhance the acquisition of skills necessary to improve the consumer’s quality of life
• Coordinate all treatment services, assess CSP consumer symptoms, and maintain regular in-person contact with consumers
• Assess crisis situations, intervene appropriately, and work autonomously
• Complete all necessary documentation as required by certification, funding source, and program standards
• Write reports that conform to prescribed style and format
• Maintain records documenting time spent with individual consumers, time utilization, meeting locations, individual consumers involved and their symptoms/status
• Monitor treatment plans, attend 6-month reviews/update, write progress notes based on treatment plans, and objectives/goals
• Consult with peers, supervisors, and other professionals regarding cases, treatment plans, interventions, approaches, etc.
• Attend staff meetings as required, advocating for the consumer
• Effectively present information to management, staff, and other groups
• Demonstrate positive working relationships with consumers, staff, and other professionals
• Promote positive consumer relations
• Provide consultation, education, and counseling services to family/support systems involved with CSP as needed
• Complete agency training and review of company policies/procedures
• Maintain consumer confidentiality standard consistent with DHS 75 and HIPAA regulations
• Ensure safe work practices
• Perform other duties as assigned

• Bachelor’s degree in related field with 1,000 hours of supervised post-degree clinical experience, or a field other than behavioral sciences with 2,000 hours of supervised post-degree clinical experience with person who have chronic mental illness
• Proficient use of Windows applications - Microsoft Word, Excel, Outlook, and ACCESS
• Excellent spelling, grammar, and written/verbal communication skills
• Have a valid driver’s license, reliable transportation, and be insurable
• Acceptable background verification