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Receptionist, Administrative​/Clerical

Job in Mentor, Lake County, Ohio, 44060, USA
Listing for: H&R Block
Full Time position
Listed on 2025-12-31
Job specializations:
  • Administrative/Clerical
  • Healthcare
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Overview

Join to apply for the Receptionist role at H&R Block
.

At H&R Block, we are focused on helping people and building a connected culture where everyone belongs.

Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients as they would like to be scheduled
  • Help ensure all clients  needs are met during service, whether in person, over the phone, or virtually
  • Maintain office cleanliness and organization of resources with the team
  • Other duties as assigned
Qualifications
  • High school diploma or equivalent
  • Ability to work a flexible schedule and/or in multiple locations
  • Sales/marketing experience
What you ll bring to the team
  • Experience in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficiency with the ability to use Microsoft Office
Why work for us

At H&R Block, we invest in our people and support their total well-being. Our benefits help associates plan for their health, wellbeing, and financial wellness needs.

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, Better You, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Discounts on everyday items and services
  • Benefits with eligibility requirements:
    Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan
The Community You Will Join

We remain committed to building a connected culture — trust, care, and connections in a workplace where everyone feels safe to bring their authentic self and belongs as part of a larger team.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

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