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Emergency Call Taker: Critical Support & Dispatch

Job in Mentor, Lake County, Ohio, 44060, USA
Listing for: Regional 911 Intake Solutions
Full Time position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt / Disaster Relief, Call Center / Support, Customer Service Rep, Clerical
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR

Job Description & How to Apply Below

Position: Emergency Call Taker: Critical 911 Support & Dispatch

Regional 911 Intake Solutions seeks qualified 911 Call Takers to handle incoming emergency calls in Mentor, OH. You will verify locations, document caller information, and follow structured questions to determine urgency.

Training ensures proper use of call-processing software and timely handoffs to dispatch teams. Applicants should have strong listening skills, clear verbal communication, and comfort with fast-paced, high-stress environments.

This is a genuine role to take on the Emergency Call Taker:
Critical 911 Support & Dispatch role at Regional 911 Intake Solutions.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Emergency Call Taker:
Critical 911 Support & Dispatch role in the description above.

We appreciate your interest in this position.

Join Regional 911 Intake Solutions and contribute to our ongoing work.

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