More jobs:
Service Desk Manager
Job in
Mentor, Lake County, Ohio, 44060, USA
Listed on 2026-01-01
Listing for:
Akkodis
Seasonal/Temporary
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
Systems Administrator, IT Support
Job Description & How to Apply Below
Akkodis is seeking a Service Desk Manager for a contract-to-hire job with 100% onsite in Mentor, OH. Salary Range: $60/hr to $70/hr on W2. The salary may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities- Provides leadership and expertise in Service Desk operational best practices utilizing the ITIL reference model.
- Implemented and maintained Information Technology Service Management System (ITSM).
- Strong and proven project management background.
- Manages the professional and technical development of management staff by coaching, setting goals, and monitoring delivery and quality of work.
- Provides senior leadership to establish a strong team environment for optimal customer service.
- Responsible for new hire recruiting, conducts performance reviews/promotions, and guides on improving deficiencies for staff.
If you are interested in this role, please click APPLY NOW. For other opportunities available at Akkodis or any questions, contact Sahil Mavi at
Equal Opportunity EmployerEqual Opportunity Employer/Veterans/Disabled
Benefits- 401(k) with match
- Medical insurance
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Job Details- Seniority level:
Mid-Senior level - Employment type:
Contract - Job function:
Accounting/Auditing - Industries: IT Services and IT Consulting
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