Store Manager, Retail & Store Manager

As the Store Manager at Crumbl Cookies
, you’ll lead daily operations to deliver an exceptional guest experience while maintaining the highest standards of quality, cleanliness, and service. You’ll inspire a team, manage schedules, and help drive performance so your store runs smoothly every day.

Key Responsibilities

• Oversee store operations, including opening and closing procedures
• Lead, coach, and support store team members to maintain a positive work environment
• Ensure consistent product quality, food safety practices, and adherence to company standards
• Manage inventory, ordering, and product availability to minimize waste
• Provide excellent customer service and handle concerns with professionalism
• Monitor daily metrics and support initiatives to drive sales and improve performance
• Maintain a clean, organized, and compliant work area in accordance with health and safety guidelines
• Coordinate staffing schedules and ensure coverage during peak periods

What You Bring

• Proven leadership experience in a fast-paced, customer-facing environment
• Strong organizational skills and attention to detail
• Ability to motivate a team and lead by example
• Comfort managing priorities, schedules, and operational expectations
• Commitment to food safety, cleanliness, and consistent execution
• Positive, professional communication style

Why Crumbl Cookies

You’ll be part of a brand known for delicious treats, welcoming guest experiences, and a team-driven culture. If you’re ready to lead with pride and help create crave-worthy moments for customers, we’d love to hear from you.

Schedule Type: Full-Time